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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in the Regency Club.
- Company: Join the Hyatt family, a global leader in hospitality with a focus on diversity and inclusion.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and continuous learning opportunities.
- Why this job: Flexible hours let you earn extra cash while developing skills in a vibrant environment.
- Qualifications: Previous hospitality experience is preferred; excellent communication and interpersonal skills are essential.
- Other info: Be part of a supportive team that values your individuality and career growth.
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award‑winning Churchill Bar & Terrace.
Flexi Hours
At Hyatt, there’s a home for every stage of your career. With Flexi Hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didn’t know existed. Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours.
Responsibilities
- Provide an exceptional and personalised service experience to all guests in the Regency Club ensuring every interaction is warm, welcoming, and professional.
- Set up and maintain beverage stations, including coffee, tea, and other refreshments typically offered in the lounge.
- Maintain cleanliness and organisation of the area, ensuring a seamless and elegant environment for guests.
- Recognise regular guests and customise service according to their preferences, enhancing their lounge experience.
- Report shortages or replenish stock for food, beverages, and supplies in the lounge.
- Anticipate guest needs and always aim to exceed expectations.
About You
Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with a natural ability to anticipate guest needs and go above and beyond to create memorable experiences.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps
Apply today for this Waiter/ess – Regency Club role and start your journey with Hyatt Hotels!
Waiter/ess - Regency Club - Flexi Hours in City of London employer: Hyatt Regency
Contact Detail:
Hyatt Regency Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess - Regency Club - Flexi Hours in City of London
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the Hyatt Regency London – The Churchill. Familiarise yourself with the layout and vibe of the place. This will not only impress your interviewers but also help you feel more confident when discussing how you can contribute to their team.
✨Tip Number 2
Practice your people skills! As a waiter/ess, you'll be interacting with guests all day. Try role-playing with friends or family to sharpen your communication and interpersonal skills. Show us that you can create memorable experiences for guests, just like the job description mentions!
✨Tip Number 3
Be ready to showcase your flexibility! With flexi hours being a key part of this role, come prepared to discuss your availability and how you can adapt to different shifts. Highlighting your willingness to work various hours will show that you're a great fit for the team.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey with Hyatt. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Waiter/ess - Regency Club - Flexi Hours in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to customise your application for the Waiter/ess role at Hyatt Regency. Highlight any relevant experience in hospitality and how it aligns with our values of empathy and respect.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining the Hyatt family.
How to prepare for a job interview at Hyatt Regency
✨Know the Venue
Before your interview, take some time to research Hyatt Regency London – The Churchill. Familiarise yourself with their dining options, especially The Montagu Kitchen and Churchill Bar & Terrace. This will show your genuine interest in the role and help you connect your experience to their offerings.
✨Showcase Your Service Skills
As a waiter/ess, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight how you anticipate needs and create memorable experiences, as this aligns perfectly with what they’re looking for.
✨Flexibility is Key
Since the role offers flexi hours, be ready to discuss your availability openly. Show that you’re adaptable and willing to work various shifts. This demonstrates your commitment and eagerness to fit into their dynamic schedule.
✨Embrace Their Values
Hyatt values empathy, integrity, and inclusion. Think of ways you can incorporate these values into your answers during the interview. Share personal anecdotes that reflect these principles, showing that you align with their culture and mission.
