At a Glance
- Tasks: Lead the housekeeping team to maintain top-notch cleanliness and guest satisfaction.
- Company: Hyatt Regency London Blackfriars, a historic five-star hotel with a vibrant culture.
- Benefits: 12 free hotel nights, discounts for family, free meals, and career development opportunities.
- Other info: Be part of a global family that values individuality and inclusivity.
- Why this job: Join a diverse team and make a real impact in hospitality while growing your career.
- Qualifications: Strong leadership skills and a passion for exceptional guest experiences.
The predicted salary is between 28800 - 43200 £ per year.
Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul’s Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 1 restaurant and 1 signature bar.
Assistant Housekeeping Manager Responsibilities
- Lead and support the housekeeping team to uphold the highest standards of cleanliness across guest and colleague areas.
- Ensure guest rooms and public spaces consistently meet hotel quality and presentation standards.
- Collaborate with Guest Operations and other departments to enhance guest satisfaction and personalise the in‑room experience.
- Manage departmental staffing, scheduling, and productivity to meet business needs and KPIs.
- Oversee linen and inventory management, ensuring adequate stock and proper controls.
- Ensure guest laundry services are delivered efficiently and to required standards.
- Provide coaching, mentorship, and ongoing performance feedback to colleagues.
- Support departmental budgeting, cost control, and preparation of forecasts.
- Maintain compliance with hotel policies, safety procedures, and local legislation.
- Contribute to a positive, inclusive, and engaging team culture aligned with company values.
About You
You are a motivated and detail-oriented leader with a strong passion for delivering exceptional guest experiences. You thrive in fast-paced environments and bring a hands‑on approach to maintaining high operational standards. With strong communication and people-management skills, you enjoy developing others and building a positive team culture. Your flexible, solutions-focused mindset allows you to adapt quickly and support the needs of both guests and the department.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today for this Assistant Housekeeping Manager role and start your journey with Hyatt Regency London Blackfriars!
Assistant Housekeeping Manager employer: Hyatt Regency
Hyatt Regency London – The Churchill is an exceptional employer, offering a vibrant work culture that fosters creativity and excellence in the luxury hospitality sector. As the Head Pastry Chef, you will not only lead a talented team but also enjoy numerous benefits such as complimentary hotel stays, discounted rates for family and friends, and ongoing professional development opportunities. Located in the prestigious Marylebone area, this role provides a unique chance to influence the culinary landscape of one of London's finest hotels while enjoying a supportive environment that values ambition and accountability.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Housekeeping Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hyatt Regency London Blackfriars on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and culture. Show us how your passion for hospitality aligns with our commitment to empathy, integrity, and inclusion.
✨Tip Number 3
Practice common interview questions related to housekeeping management. Think about how you’d lead a team and handle challenges – we want to see your leadership skills shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hyatt family!
We think you need these skills to ace Assistant Housekeeping Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about delivering exceptional guest experiences and maintaining high standards.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in housekeeping or team leadership. We love seeing how your skills align with the Assistant Housekeeping Manager role, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and responsibilities are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hyatt Regency London Blackfriars.
How to prepare for a job interview at Hyatt Regency
✨Know the Hotel Inside Out
Before your interview, take some time to research Hyatt Regency London Blackfriars. Familiarise yourself with its history, location, and unique features. This will not only show your genuine interest in the role but also help you tailor your answers to align with the hotel's values and standards.
✨Showcase Your Leadership Skills
As an Assistant Housekeeping Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring abilities. Highlight specific situations where you improved team performance or enhanced guest satisfaction.
✨Emphasise Your Attention to Detail
In housekeeping, attention to detail is crucial. Be ready to discuss how you ensure cleanliness and presentation standards are met. Share any systems or processes you've implemented in previous roles that helped maintain high operational standards.
✨Demonstrate Your Flexibility and Problem-Solving Skills
The hospitality industry can be unpredictable. Prepare to discuss scenarios where you've had to adapt quickly to changing circumstances or resolve issues efficiently. This will showcase your solutions-focused mindset, which is essential for this role.
