At a Glance
- Tasks: Engage with guests, take orders, and deliver exceptional service in a vibrant dining environment.
- Company: Join Hyatt Regency London - The Churchill, a prestigious hotel in the heart of London.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and continuous development opportunities.
- Why this job: Be part of a diverse team that values individuality and offers a clear career path in hospitality.
- Qualifications: Friendly, attentive, and efficient; previous food service experience is a plus.
- Other info: Join a company recognised as a Great Place to Work with a commitment to inclusion.
Waiter/Waitress – The Montagu Duties & Responsibilities as a Waiter/waitress Welcome and engage with guests, accurately taking and relaying food and beverage orders to ensure exceptional service. Deliver food and beverages efficiently, maintaining high standards of presentation and quality. Ensure the cleanliness and organization of the dining area is maintained in accordance with hygiene and safety regulations. Handle payment transactions accurately and address guest inquiries or concerns promptly and professionally. About you You are a friendly and attentive individual with excellent customer service skills. You work efficiently in a fast-paced environment, ensuring guests have a pleasant dining experience. Previous experience in food service is a plus. Just some of the benefits you will enjoy as a Waiter/Waitress 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty Life Assurance 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels Uniform provided and laundered complimentary Headspace membership and access to our Employee Assistance Programme Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide About Hyatt Regency London – The Churchill Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace. At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. Next Steps: Apply today for Waiter/Waitress and start your journey with Hyatt Hotels!
Waiter/Waitress - The Montagu employer: Hyatt Regency London - The Churchill
Contact Detail:
Hyatt Regency London - The Churchill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - The Montagu
✨Tip Number 1
Familiarise yourself with the menu and dining options at The Montagu. Knowing the dishes and drinks inside out will not only impress your interviewers but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were guests. This will help you refine your communication and problem-solving abilities, which are crucial for a waiter/waitress position.
✨Tip Number 3
Research Hyatt's values and culture to align your responses during the interview. Demonstrating that you share their commitment to empathy, respect, and inclusion can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your experience in fast-paced environments. Share specific examples of how you've handled busy situations or difficult customers, showcasing your ability to thrive under pressure.
We think you need these skills to ace Waiter/Waitress - The Montagu
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food service and customer interaction. Use specific examples that demonstrate your ability to engage with guests and provide excellent service.
Craft a Strong Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at The Montagu and how your skills align with their values of empathy, integrity, and respect.
Showcase Your Customer Service Skills: In your application, emphasise your customer service skills. Provide examples of how you've handled guest inquiries or concerns in previous roles, showcasing your ability to maintain professionalism under pressure.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hyatt Regency London - The Churchill
✨Show Your Personality
As a waiter or waitress, your personality is key to providing excellent customer service. Be friendly and engaging during the interview, showcasing your ability to connect with guests and create a welcoming atmosphere.
✨Demonstrate Your Knowledge of the Menu
Familiarise yourself with The Montagu's menu before the interview. Being able to discuss dishes, ingredients, and drink pairings shows your enthusiasm for the role and your commitment to providing exceptional service.
✨Highlight Your Experience
If you have previous experience in food service, be sure to share specific examples of how you've handled busy situations, resolved guest complaints, or contributed to a positive dining experience. This will demonstrate your capability to thrive in a fast-paced environment.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the team culture, training opportunities, or what a typical day looks like at The Montagu. This shows your genuine interest in the position and helps you assess if it's the right fit for you.