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- Tasks: Lead event service activities and support your team to deliver exceptional guest experiences.
- Company: Join Hyatt Regency London - The Churchill, a vibrant hotel in the heart of London.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, and free meals on duty.
- Why this job: Be part of a diverse team that values individuality and offers clear career growth.
- Qualifications: Experience in hospitality or food and beverage leadership is preferred.
- Other info: Join a global family committed to making travel more human and sustainable.
The predicted salary is between 36000 - 60000 £ per year.
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.
Duties & Responsibilities:
- Oversee all event service activities during the day shift, including opening and closing duties, and help coordinate with other F&B outlets.
- Supervise and support the team, make sure breaks are taken on time, and help train new staff when needed.
- Handle guest feedback and work with the team to meet service and satisfaction goals like Hyatt and GEM.
- Give guests correct information about the hotel and its services, and work with other departments to improve their experience.
- Request food, drinks, and supplies for the department, and help reduce waste and control costs, including casual staff hours.
- Keep track of any maintenance issues in the department and make sure they are fixed quickly.
Benefits:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty.
- Life Assurance.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Business attire laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
About You:
You are a motivated and service-focused leader with experience in restaurant operations. You guide and support your team to deliver excellent guest service, ensure smooth daily operations, and maintain high standards of quality. Previous experience in hospitality or food and beverage leadership is preferred. At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing.
Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for Team Leader - Events Service and start your journey with Hyatt Hotels!
Events Service Team Leader in Slough employer: Hyatt Regency London - The Churchill
Contact Detail:
Hyatt Regency London - The Churchill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Service Team Leader in Slough
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Hyatt or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching Hyatt's values and culture. Show us how you embody empathy, integrity, and respect in your leadership style. We love candidates who align with our mission!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through! Use examples from your past experiences to demonstrate your skills in managing teams and delivering excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for you to kickstart your career with us.
We think you need these skills to ace Events Service Team Leader in Slough
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to excellent guest service and how you embody the values of empathy, integrity, and respect.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Team Leader - Events Service role. Highlight relevant experience in restaurant operations and leadership, and don’t forget to mention any specific achievements that demonstrate your ability to lead a team effectively.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so avoid fluff and focus on what makes you the perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Hyatt Regency London - The Churchill
✨Know Your Venue
Familiarise yourself with Hyatt Regency London - The Churchill and its unique offerings. Understand the layout, dining options, and event spaces so you can confidently discuss how you would enhance guest experiences during events.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your ability to support and train staff, manage feedback, and ensure smooth operations, as these are key aspects of the Team Leader position.
✨Emphasise Guest Satisfaction
Be ready to discuss your approach to handling guest feedback and improving service quality. Share specific instances where you turned a negative experience into a positive one, aligning with Hyatt's values of empathy and respect.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for the hospitality industry and your commitment to creating memorable experiences for guests. Show that you understand the importance of diversity and inclusion in a team setting, reflecting Hyatt's core beliefs.