At a Glance
- Tasks: Lead and inspire the Housekeeping team to maintain exceptional cleanliness and guest satisfaction.
- Company: Join Hyatt Regency London – The Churchill, a prestigious hotel in the heart of London.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, and free meals on duty.
- Other info: Opportunities for continuous learning and career growth within a global company.
- Why this job: Make a real impact in hospitality while developing your career in a supportive environment.
- Qualifications: Previous housekeeping management experience and strong organisational skills are essential.
The predicted salary is between 30000 - 32450 £ per year.
Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London’s West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style.
The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace.
Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London’s most sought after neighbourhoods.
Duties and responsibilities related to the Assistant Housekeeping Manager role:
- Lead, motivate, and support the Housekeeping team to deliver exceptional cleanliness and presentation standards throughout the hotel.
- Monitor guest rooms, public areas, and colleague facilities to ensure they consistently meet brand and quality standards.
- Coordinate daily operations, including room assignments, inspections, and team scheduling in line with business needs.
- Work closely with Front Office, Engineering, and other departments to enhance the overall guest experience.
- Manage hotel linen and housekeeping inventory, ensuring appropriate stock levels and cost control.
- Handle guest requests, concerns, and service recovery situations professionally and promptly.
- Support colleague development through coaching, training, performance discussions, and ongoing feedback.
- Assist with departmental administration, including rota planning, payroll submissions, budgeting, and compliance with health and safety procedures.
About you:
We are looking for a proactive and people-focused leader with previous housekeeping supervisory or management experience, ideally within a hotel environment. The successful candidate will have strong organisational skills, a keen eye for detail, and a passion for delivering outstanding guest experiences. You will be confident leading and developing teams, managing multiple priorities in a fast-paced environment, and collaborating effectively with colleagues across the hotel. Experience with hotel housekeeping operations, inventory management, and workforce planning would be highly advantageous.
Benefits you will enjoy as an Assistant Housekeeping Manager:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Life Assurance.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Next steps: Apply today for this Assistant Housekeeping Manager role and start your journey with Hyatt Hotels!
Contact Details:
Hyatt Regency London - The Churchill Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Housekeeping Manager in Slough
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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We think you need these skills to ace Assistant Housekeeping Manager in Slough
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hyatt Regency London - The Churchill and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hyatt Regency London - The Churchill
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
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Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
