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- Tasks: Join our London hotels as a Front Office Host/Hostess or Guest Relations Host/Hostess.
- Company: Hyatt is a global leader in hospitality, known for exceptional service and unique hotel experiences.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, free meals, and career development opportunities.
- Why this job: Be part of a team that values empathy, integrity, and personal growth in a vibrant work culture.
- Qualifications: No specific qualifications required; just bring your passion for hospitality and a positive attitude.
- Other info: Explore seven unique Hyatt properties across London, each offering distinct charm and career opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Exciting Front Office Opportunities Across Our London Hotels!
Just some of the benefits you will enjoy at Hyatt:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted stays across Hyatt not just for you, but also your family and friends from the day you start
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt hotels
- Complimentary uniform and laundry service
- Headspace membership and access to our Employee Assistance Programme
- Career development and global opportunities within Hyatt
- Continuous learning and development opportunities to provide you with the skills, knowledge, and support needed to grow your career and achieve your full potential.
Front Office opportunities across our London hotels include:
- Front Office Host/Hostess
- Guest Relations Host/Hostess
Discover seven unique and distinguished Hyatt properties across London, each offering its own distinctive charm, exceptional hospitality, and dynamic career opportunities:
- Park Hyatt London River Thames - Our newest and most luxurious hotel, where refined elegance meets breath-taking city and river views. Indulge in exquisite dining and unwind at the tranquil spa.
- Hyatt Regency London - The Churchill - Nestled in Marylebone, this sophisticated hotel offers timeless luxury, with easy access to Oxford Street and Hyde Park.
- Great Scotland Yard Hotel (The Unbound Collection by Hyatt) - Just moments from Trafalgar Square, this historic hotel - once home to the Metropolitan Police - delivers a unique experience with cocktails at 40 Elephants Bar and indulgent Afternoon Tea at The Parlour.
- Hyatt Regency London Blackfriars - Set in a Grade II-listed building on the former grounds of King Henry VIII's Bridewell Palace, this regal hotel is a short stroll from St Paul’s Cathedral, the Tate Modern, and the South Bank.
- Andaz London Liverpool Street - A vibrant 5-star hotel that blends East London’s rich heritage with bold design, local culture, and vibrant London energy.
- Hyatt Regency London Stratford - Located within the lively Westfield Stratford shopping and entertainment complex, this stylish hotel is an ideal base for business and leisure travellers alike.
- Hyatt Place London Heathrow Airport - Offering comfort and convenience just five minutes from Heathrow terminals, with seamless transport links to central London.
At Hyatt 'We care for people so they can be their best'. This purpose is the very foundation of everything we do. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing, we strive for a workplace where everyone feels valued and empowered to grow. Hyatt opens doors to build meaningful careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it’s a career for people who care.
Next steps: Apply today and start your journey with Hyatt!
Contact Detail:
Hyatt Regency London - The Churchill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Front Office Opportunities
✨Tip Number 1
Familiarise yourself with Hyatt's values and mission. Understanding their commitment to empathy, integrity, and inclusion will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Research the specific hotels you're interested in. Each Hyatt property has its own unique charm and offerings, so knowing details about them can help you tailor your conversation and show genuine interest during interviews.
✨Tip Number 3
Network with current or former Hyatt employees on platforms like LinkedIn. They can provide valuable insights into the company culture and the front office roles, which can help you prepare better for your application process.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Front office roles are all about guest relations, so be ready to share specific examples of how you've handled challenging situations or provided exceptional service in the past.
We think you need these skills to ace Hotel Front Office Opportunities
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the specific Front Office roles available at Hyatt. Each position may have unique responsibilities and requirements, so tailor your application to highlight relevant skills and experiences.
Craft a Tailored CV: Create a CV that reflects your experience in hospitality, particularly in front office roles. Emphasise customer service skills, communication abilities, and any previous experience in similar environments to make your application stand out.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for working at Hyatt and your understanding of their values. Mention specific aspects of the company culture that resonate with you and how you can contribute to their mission of exceptional hospitality.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hyatt Regency London - The Churchill
✨Research the Company
Before your interview, take some time to learn about Hyatt's values and mission. Understanding their commitment to hospitality and employee wellbeing will help you align your answers with what they are looking for.
✨Showcase Your Customer Service Skills
As a front office candidate, demonstrating excellent customer service skills is crucial. Prepare examples from your past experiences where you went above and beyond to assist guests or resolve issues.
✨Dress Appropriately
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your respect for the role and the company.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This shows your genuine interest in the position and helps you understand more about the team and the work culture at Hyatt.
