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- Tasks: Welcome guests and provide exceptional service in a vibrant hotel environment.
- Company: Join Hyatt Regency London - The Churchill, a prestigious hotel in the heart of London.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, free meals, and more!
- Why this job: Be part of a diverse team that values individuality and offers clear career growth.
- Qualifications: No specific experience required; just bring your passion for hospitality and people.
- Other info: Work in a supportive environment that prioritises wellbeing and continuous learning.
The predicted salary is between 24000 - 36000 £ per year.
Just some of the benefits you will enjoy as a Front Office Host/ess:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About Hyatt Regency London - The Churchill:
Hyatt Regency London The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London's West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.
At Hyatt, we care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job; it's a career for people who care.
Next Steps: Apply today for Front Office Host/ess and start your journey with Hyatt Hotels!
Front Office Host employer: Hyatt Regency London - The Churchill
Contact Detail:
Hyatt Regency London - The Churchill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Host
✨Tip Number 1
Familiarise yourself with Hyatt's core values such as Empathy, Integrity, and Inclusion. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous experiences.
✨Tip Number 2
Research the specific offerings and unique features of Hyatt Regency London - The Churchill. Being knowledgeable about their services, dining options, and location will help you stand out as a candidate who is genuinely interested in the role.
✨Tip Number 3
Network with current or former employees of Hyatt to gain insights into the company culture and expectations for the Front Office Host position. This can provide you with valuable information that you can use to tailor your approach during the hiring process.
✨Tip Number 4
Prepare to discuss your customer service skills and experiences in detail. Think of specific examples where you went above and beyond for a guest, as this aligns perfectly with Hyatt's commitment to making travel more human.
We think you need these skills to ace Front Office Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Front Office Host position. Understand the key responsibilities and required skills to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in customer service or hospitality in your CV. Use specific examples that demonstrate your ability to provide excellent service, as this is crucial for a Front Office Host.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and why you want to work at Hyatt. Mention how your values align with those of the company, such as empathy and inclusion, to show you are a good fit.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in the hospitality industry.
How to prepare for a job interview at Hyatt Regency London - The Churchill
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for helping others and creating memorable experiences, as this aligns with Hyatt's values of empathy and care.
✨Research the Company Culture
Familiarise yourself with Hyatt's core values such as integrity, respect, and inclusion. Be prepared to discuss how these values resonate with you and how you can contribute to a positive work environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from your past experiences where you successfully managed guest concerns or worked effectively in a team.
✨Dress the Part
As a Front Office Host, first impressions matter. Dress professionally and ensure your appearance is neat and tidy. This shows that you understand the importance of presentation in the hospitality industry.
