Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead event service activities and support your team to deliver exceptional guest experiences.
- Company: Join Hyatt Regency London - The Churchill, a top-rated hotel in the heart of London.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, free meals, and continuous learning opportunities.
- Why this job: Be part of a diverse team that values individuality and makes travel more human.
- Qualifications: Experience in hospitality or food and beverage leadership is preferred.
- Other info: Hyatt offers a clear career path and promotes a culture of empathy, respect, and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award‑winning Churchill Bar & Terrace.
Duties & Responsibilities as a Team Leader - Events Service:
- Oversee all event service activities during the day shift, including opening and closing duties, and help coordinate with other F&B outlets.
- Supervise and support the team, ensure breaks are taken on time, and help train new staff when needed.
- Handle guest feedback and work with the team to meet service and satisfaction goals like Hyatt and GEM.
- Provide guests with correct information about the hotel and its services, and collaborate with other departments to improve their experience.
- Request food, drinks, and supplies for the department, and help reduce waste and control costs, including casual staff hours.
- Keep track of any maintenance issues in the department and ensure they are fixed quickly.
Benefits you will enjoy as a Team Leader - Events Service:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt for you, your family, and friends from the day you start!
- Free meals on duty.
- Life Assurance.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Business attire laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
About you:
You are a motivated and service‑focused leader with experience in restaurant operations. You guide and support your team to deliver excellent guest service, ensure smooth daily operations, and maintain high standards of quality. Previous experience in hospitality or food and beverage leadership is preferred.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for Team Leader - Events Service and start your journey with Hyatt Hotels!
Events Service Team Leader employer: Hyatt Regency London - The Churchill
Contact Detail:
Hyatt Regency London - The Churchill Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Service Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with Hyatt. A friendly chat can lead to insider tips or even a referral that could give you an edge.
✨Tip Number 2
Prepare for the interview by researching Hyatt's values and culture. Show us how your leadership style aligns with our commitment to empathy and inclusion. We love candidates who resonate with our mission!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through! Use examples from your past experiences to demonstrate your skills in managing events and leading teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Hyatt family.
We think you need these skills to ace Events Service Team Leader
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to excellent guest service and how you embody Hyatt's values of empathy and respect.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Events Service Team Leader role. Highlight relevant experience in restaurant operations and leadership, and don’t forget to mention any specific achievements that align with the job description.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so let it come through while still being professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Hyatt Regency London - The Churchill
✨Know Your Stuff
Before the interview, make sure you’re familiar with Hyatt Regency London - The Churchill and its offerings. Understand their values, especially around empathy and inclusion, and be ready to discuss how your experience aligns with their mission of making travel more human.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to guide and support a team. Prepare examples from your past experiences where you successfully led a team, handled guest feedback, or improved service standards. This will show that you can thrive in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially related to event service activities. Think about how you would handle a situation where a guest is unhappy or if there’s a maintenance issue during an event. Practising these scenarios can help you respond confidently.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about the team dynamics, training opportunities, or how they measure success in the Events Service department. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.