At a Glance
- Tasks: Manage groups and events, ensuring customer satisfaction and effective diary management.
- Company: Hyatt Hotels is a global leader in hospitality, known for its inclusive culture and commitment to wellbeing.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and continuous learning opportunities.
- Why this job: Join a diverse team making travel more human while building a rewarding career in hospitality.
- Qualifications: Strong team management skills, experience in forecasting, and a passion for sales and customer satisfaction.
- Other info: Be part of a company recognised as a Great Place to Work with over 1150 hotels worldwide.
The predicted salary is between 28800 - 43200 £ per year.
Just some of the benefits you will enjoy as a Groups and Events Sales Manager:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
What we are looking for as a Groups and Events Sales Manager:
- Strong Team Manager
- Diary Management & Demand management
- Previous experience with Forecasting
- Passion for Sales & Customer Satisfaction
About Hyatt Hotels London Stratford:
The stylish Hyatt Regency and Hyatt House London Stratford are set in the heart of Westfield Stratford's urban shopping and entertainment complex. Featuring 352 sophisticated rooms and 10 meeting spaces, the hotel is within walking distance of the iconic Queen Elizabeth Olympic Park and the London Stadium, home of West Ham Football club.
At Hyatt, we care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job; it's a career for people who care.
Next steps: Apply today for this Groups and Events Sales Manager and start your journey with Hyatt Hotels London Stratford!
Groups and Events Sales Manager employer: Hyatt Regency London Stratford and Hyatt House London Stratford
Contact Detail:
Hyatt Regency London Stratford and Hyatt House London Stratford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups and Events Sales Manager
✨Tip Number 1
Familiarise yourself with Hyatt's values and culture. Understanding their commitment to empathy, integrity, and inclusion will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of Hyatt, especially those in sales or event management roles. They can provide valuable insights into the company’s expectations and culture, which can help you tailor your conversations during the hiring process.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your skills in diary management, demand management, and forecasting. Being able to discuss these in detail will show your expertise and readiness for the role.
✨Tip Number 4
Stay updated on the latest trends in the hospitality industry, particularly in group and event sales. This knowledge will not only impress during interviews but also help you articulate how you can contribute to Hyatt's success in this area.
We think you need these skills to ace Groups and Events Sales Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Groups and Events Sales Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales, team management, and customer satisfaction. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage groups and events effectively.
Write a Strong Cover Letter: Your cover letter should express your passion for the role and the hospitality industry. Mention specific experiences that showcase your skills in diary management, demand management, and forecasting, and explain why you want to work at Hyatt Hotels.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Hyatt Regency London Stratford and Hyatt House London Stratford
✨Show Your Passion for Sales
As a Groups and Events Sales Manager, your enthusiasm for sales is crucial. Be prepared to share specific examples of how you've successfully closed deals or improved customer satisfaction in previous roles.
✨Demonstrate Team Management Skills
Highlight your experience in managing teams effectively. Discuss your approach to motivating team members and how you handle challenges within a group setting, as this role requires strong leadership.
✨Prepare for Diary and Demand Management Questions
Since diary management and demand forecasting are key aspects of the job, be ready to explain your strategies for managing schedules and predicting client needs. Use real-life scenarios to illustrate your methods.
✨Emphasise Alignment with Hyatt's Values
Familiarise yourself with Hyatt's core values such as Empathy, Integrity, and Inclusion. During the interview, express how your personal values align with theirs and how you can contribute to their mission of making travel more human.