At a Glance
- Tasks: Welcome and assist guests during night hours with warmth and professionalism.
- Company: Join Hyatt Regency London Olympia, part of an exciting redevelopment project.
- Benefits: Competitive pay, flexible hours, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on guest experience.
- Why this job: Be part of a vibrant team in a historic venue transforming into a cultural hub.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 28400 - 30000 £ per year.
About Hyatt Regency London Olympia
Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London's historic convention centre built in 1873, into a comprehensive convention, entertainment, and cultural district in West London. Anchored by the iconic glass barrel-vaulted roofs of the Grand and National Halls, the new 14-acre site will feature a boutique multi-screen arthouse cinema, a 4,000-capacity music and performing arts venue, a 1,500-seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co-working spaces. Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, as well as a lobby lounge. Additionally, there will be three meeting rooms and direct connectivity to the London Olympia Convention Centre.
Duties and responsibilities related to the Night Host/ess:
- Welcome and assist guests during night hours, managing late check-ins, early departures, and guest enquiries with professionalism and warmth.
- Handle overnight front desk operations, including reservations, billing, calls, system updates, and basic administrative tasks.
- Respond appropriately to any incidents or emergencies.
- Resolve guest concerns efficiently.
Night Host/ess employer: Hyatt Regency London Olympia
Hyatt Regency London Olympia is an exceptional employer, offering a vibrant work culture within a historic and transformative setting in West London. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while being part of a dynamic team dedicated to providing outstanding guest experiences. With its unique location at the heart of a major redevelopment project, staff enjoy a stimulating environment that fosters creativity and collaboration.
Contact Details:
Hyatt Regency London Olympia Recruitment Team
