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For Companies At a Glance
- Tasks: Ensure exceptional guest service and oversee night operations at a luxury hotel.
- Company: Join Hyatt Regency London Olympia, part of an exciting redevelopment project.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, and free meals on duty.
- Why this job: Be part of a diverse team making travel more human and sustainable.
- Qualifications: Previous hotel management experience preferred; strong organisational skills required.
- Other info: Continuous learning opportunities and a clear career path await you.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Hyatt Regency London Olympia
Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London's historic convention centre built in 1873, into a comprehensive convention, entertainment, and cultural district in West London. Anchored by the iconic glass barrel-vaulted roofs of the Grand and National Halls, the new 14-acre site will feature a boutique multi-screen arthouse cinema, a 4,000-capacity music and performing arts venue, a 1,500-seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co-working spaces. Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, as well as a lobby lounge. Additionally, there will be three meeting rooms and direct connectivity to the London Olympia Convention Centre.
Duties and responsibilities related to the Night Duty Manager
- Ensure all guests receive prompt, professional, and courteous service throughout the night.
- Manage late check-ins, early check-outs, and assist with any guest requests.
- Oversee night audits to ensure accurate recording of daily transactions and prepare reports.
- Communicate and coordinate with other departments to ensure seamless night operations.
- Act as the primary point of contact during night time operations.
- Oversee health and safety as well as security operations at the hotel during the night, conducting regular patrols and inspections.
About you
Previous experience in hotel front office management within the luxury segment is preferred. Strong organizational and multitasking abilities skills are required.
Benefits of the Night Duty Manager role include
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free Meals on duty in our colleague restaurant
- Uniform laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt, we care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Next Steps
Apply today for this Night Duty Manager role and start your journey with Hyatt Hotels!
Night Duty Manager in London employer: Hyatt Regency London Olympia
Contact Detail:
Hyatt Regency London Olympia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Duty Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with Hyatt or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching Hyatt's values and culture. Show us that you understand what it means to be part of the Hyatt family. Tailor your answers to reflect how you embody empathy, integrity, and respect in your work.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable talking about your experience in hotel management. Focus on your organisational skills and how you've handled guest requests in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Night Duty Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our values of empathy and respect, so share stories that highlight your commitment to providing excellent service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Night Duty Manager role. Highlight relevant experience in hotel management and any specific skills that match the job description. We appreciate when candidates take the time to connect their background to what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We love a well-structured application that’s easy to read. Use bullet points where possible and avoid jargon – clarity is key!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Night Duty Manager position. Plus, it’s super easy to do!
How to prepare for a job interview at Hyatt Regency London Olympia
✨Know the Hotel Inside Out
Before your interview, make sure you research Hyatt Regency London Olympia thoroughly. Familiarise yourself with its history, the redevelopment project, and the services offered. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Night Owl Skills
As a Night Duty Manager, you'll need to demonstrate strong organisational and multitasking abilities. Prepare examples from your previous experience where you've successfully managed late check-ins or handled guest requests during busy nights. This will highlight your capability to thrive in a night-time environment.
✨Emphasise Team Coordination
Communication is key in this role. Be ready to discuss how you've effectively coordinated with other departments in past positions. Share specific instances where your collaboration led to improved guest experiences or smoother operations, showcasing your ability to be a team player.
✨Align with Hyatt's Values
Hyatt places a strong emphasis on empathy, integrity, and inclusion. During your interview, reflect on how your personal values align with these principles. Share stories that demonstrate your commitment to creating a welcoming environment for all guests and colleagues, reinforcing that you're a great fit for their culture.
