Housekeeping Manager

Housekeeping Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
  • Company: Join Hyatt Regency London Olympia, part of a major redevelopment project.
  • Benefits: Enjoy 12 free hotel nights, discounts for family, and continuous learning opportunities.
  • Why this job: Be part of a diverse team making travel more human and sustainable.
  • Qualifications: Previous luxury housekeeping management experience and strong leadership skills required.
  • Other info: Join a global family with over 1150 hotels in 70+ countries.

The predicted salary is between 36000 - 60000 £ per year.

Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London\’s historic convention centre built in 1873, into a comprehensive convention, entertainment, and cultural district in West London. Anchored by the iconic glass barrel-vaulted roofs of the Grand and National Halls, the new 14-acre site will feature a boutique multi-screen arthouse cinema, a 4,000-capacity music and performing arts venue, a 1,500-seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co-working spaces.Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, as well as a lobby lounge. Additionally, there will be three meeting rooms and direct connectivity to the London Olympia Convention Centre.Duties and responsibilities related to the Housekeeping Manager role Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organisation, and guest satisfaction and feedbackDevelop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the propertyMonitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levelsLiaise, monitor, and collaborate with housekeeping services provider to ensure adherence to cleaning protocols and brand standardsConduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and complianceCollaborate with other departments, including front office and engineering, to ensure seamless guest experiencesAbout you Previous experience in housekeeping management within the premium hotel segment is essential. Excellent leadership, communication, interpersonal, and guest service skills are required.Benefits of the Housekeeping Manager role include 12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!Business attire laundered complimentaryHeadspace membership and access to our Employee Assistance Programme50% discount on food and beverages when you dine as a guest at selected Hyatt HotelsContinuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwideAt Hyatt \’We care for people so they can be their best\’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it\’s a career for people who care.Next Steps Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!

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Housekeeping Manager employer: Hyatt Regency London Olympia

Hyatt Regency London Olympia is an exceptional employer, offering a vibrant work culture that prioritises diversity, equity, and inclusion. With a commitment to employee growth through continuous learning opportunities and a clear career path, staff enjoy unique benefits such as complimentary hotel stays and discounts for family and friends. Join a passionate team dedicated to creating memorable guest experiences in a historic and transformative location.
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Contact Detail:

Hyatt Regency London Olympia Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housekeeping Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with Hyatt or similar establishments. A friendly chat can lead to insider info about job openings and even referrals.

✨Tip Number 2

Prepare for interviews by researching Hyatt's values and culture. Show us how your experience aligns with their commitment to empathy, integrity, and inclusion. Tailor your responses to highlight your leadership skills and guest service expertise.

✨Tip Number 3

Don’t just apply and wait! Follow up on your application through our website. A quick email expressing your enthusiasm can keep you on the radar and show that you're genuinely interested in the Housekeeping Manager role.

✨Tip Number 4

Practice makes perfect! Conduct mock interviews with friends or family to refine your answers. Focus on scenarios where you've successfully managed teams or improved cleanliness standards, as these will resonate well with the hiring team.

We think you need these skills to ace Housekeeping Manager

Housekeeping Management
Leadership Skills
Communication Skills
Interpersonal Skills
Guest Service Skills
Cleaning Procedures Development
Inventory Management
Attention to Detail
Collaboration
Inspection Skills
Hygiene Standards Compliance
Problem-Solving Skills
Organisational Skills
Adaptability

Some tips for your application 🫡

Show Your Passion for Cleanliness: When writing your application, let us see your enthusiasm for maintaining high standards of cleanliness and guest satisfaction. Share specific examples from your previous experience that highlight your commitment to excellence in housekeeping.

Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with our values and the responsibilities of the Housekeeping Manager role.

Highlight Leadership Skills: As a Housekeeping Manager, strong leadership is key. In your application, emphasise your ability to lead a team, manage schedules, and collaborate with other departments. We love to see candidates who can inspire and motivate others!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hyatt Regency London Olympia. We can’t wait to hear from you!

How to prepare for a job interview at Hyatt Regency London Olympia

✨Know Your Stuff

Before the interview, make sure you’re familiar with Hyatt Regency London Olympia and its values. Understand their commitment to cleanliness and guest satisfaction, as well as the specifics of the Housekeeping Manager role. This will help you tailor your answers and show that you’re genuinely interested in the position.

✨Showcase Your Leadership Skills

As a Housekeeping Manager, you'll need to lead a team effectively. Prepare examples from your past experience where you successfully managed a team, resolved conflicts, or improved processes. Highlight your communication and interpersonal skills, as these are crucial for the role.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, like managing cleaning schedules or dealing with guest complaints. Think through potential scenarios and how you would respond, demonstrating your problem-solving abilities and adherence to high standards.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready to ask about the team dynamics, training opportunities, or how success is measured in the housekeeping department. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.

Housekeeping Manager
Hyatt Regency London Olympia
Location: London
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