Marketing Communications Manager

Marketing Communications Manager

City of London Full-Time 21600 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead marketing campaigns to boost our hotel's visibility and guest engagement.
  • Company: Join Hyatt Regency London Blackfriars, a historic five-star hotel in the heart of London.
  • Benefits: Enjoy 12 free hotel nights, discounts for family, free meals, and continuous learning opportunities.
  • Why this job: Be part of a diverse team that values creativity and collaboration in a vibrant hospitality environment.
  • Qualifications: Strong marketing background, especially in hospitality or F&B, with skills in digital and social media.
  • Other info: Work in a Grade II-listed hotel with a rich history and a commitment to employee wellbeing.

The predicted salary is between 21600 - 36000 £ per year.

In this hands-on role, you'll enhance the visibility and identity of our hotel, restaurants, and bar through strategic marketing campaigns and compelling brand storytelling. You will lead integrated marketing initiatives that captivate guests, spotlight our F&B offerings, and drive measurable commercial success.

Duties and responsibilities:

  • Lead the development and execution of annual marketing plans for the hotel, with a strong emphasis on promoting its F&B outlets ensuring alignment with commercial targets and brand positioning.
  • Be responsible for all brand, digital, and marketing activity across channels.
  • Manage content creation for social media, websites, and paid media, ensuring all posts are on-brand and timely.
  • Deliver targeted campaigns that drive both brand awareness and commercial results.
  • Conduct ongoing market research to stay attuned to culinary trends, guest dining behaviours, and competitor activity in the local hotel, restaurant, and wider hospitality scene.
  • Build strong local connections through PR, influencer engagement, and strategic partnerships.
  • Support overall commercial goals through coordinated marketing efforts across F&B, Rooms, and Meetings & Events, ensuring balanced attention.
  • Collaborate closely with key departments to create campaigns that support outlet goals and enhance the guest experience.
  • Monitor industry trends and competitor activity to inform best practices.
  • Track campaign performance and manage marketing budgets to optimise ROI.

About you:

  • Strong background in marketing, communications, or brand management, ideally within the hospitality or F&B industry.
  • Skilled in multi-channel campaigns across digital, social, content, and PR.
  • Proven ability to develop and execute impactful marketing strategies.
  • Confident with digital tools, CMS platforms, and design software.
  • Creative thinker with a sharp eye for brand storytelling and visual identity.
  • Highly organised, pro-active, analytical, and results-driven.
  • Strong communicator who thrives in cross-functional, collaborative environments.
  • Experience working with agencies, media partners, and influencers.

Benefits:

  • 12 complimentary nights a year across Hyatt Hotels worldwide.
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • Free meals on duty.
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
  • Complimentary laundry service for work attire.
  • Headspace membership and access to our Employee Assistance Programme.
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

About Hyatt Regency London Blackfriars:

Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul's Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 2 restaurants, 1 signature bar and 1 Lobby Lounge.

At Hyatt:

We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job; it's a career for people who care.

Next Steps:

Apply today for this role and start your journey with Hyatt Hotels!

Marketing Communications Manager employer: Hyatt Regency London Blackfriars

Hyatt Regency London Blackfriars is an exceptional employer, offering a vibrant work culture that prioritises empathy, integrity, and inclusion. With competitive benefits such as complimentary hotel stays, discounted dining, and continuous learning opportunities, employees are empowered to grow their careers within a globally recognised brand. Located in the heart of London, just steps from iconic landmarks, this role provides a unique chance to make a meaningful impact in the hospitality industry while being part of a diverse and supportive team.
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Contact Detail:

Hyatt Regency London Blackfriars Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Marketing Communications Manager

✨Tip Number 1

Familiarise yourself with Hyatt's brand values and mission. Understanding their commitment to empathy, integrity, and inclusion will help you align your approach during interviews and discussions, showcasing how you can contribute to their culture.

✨Tip Number 2

Network within the hospitality industry, especially with professionals who have experience in marketing communications. Attend relevant events or webinars to connect with potential colleagues and gain insights into current trends that could benefit your application.

✨Tip Number 3

Prepare to discuss specific marketing campaigns you've led in the past. Be ready to share measurable outcomes and how your strategies aligned with commercial goals, as this will demonstrate your ability to drive results in a similar role at Hyatt.

✨Tip Number 4

Stay updated on the latest culinary trends and competitor activities in the hospitality sector. This knowledge will not only help you in interviews but also show your proactive approach to understanding the market, which is crucial for the Marketing Communications Manager role.

We think you need these skills to ace Marketing Communications Manager

Strategic Marketing Planning
Brand Management
Digital Marketing
Content Creation
Social Media Management
Public Relations
Market Research
Campaign Performance Tracking
Budget Management
Cross-Functional Collaboration
Creative Thinking
Analytical Skills
Communication Skills
Influencer Engagement
CMS Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in marketing, communications, or brand management, particularly within the hospitality or F&B industry. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for marketing and storytelling. Mention specific campaigns you've led and how they align with the responsibilities of the Marketing Communications Manager role. Be sure to express your enthusiasm for working with Hyatt.

Showcase Your Digital Skills: Since the role requires confidence with digital tools and CMS platforms, include examples of your experience with these technologies. Highlight any successful multi-channel campaigns you've executed, especially those involving social media and PR.

Demonstrate Your Analytical Abilities: In your application, mention how you've tracked campaign performance and optimised marketing budgets in previous roles. This will show your analytical mindset and results-driven approach, which are crucial for this position.

How to prepare for a job interview at Hyatt Regency London Blackfriars

✨Showcase Your Marketing Expertise

Be prepared to discuss your previous marketing campaigns in detail. Highlight specific strategies you implemented, the results achieved, and how they align with the hospitality or F&B industry.

✨Demonstrate Your Creativity

Bring examples of your creative work, such as content you've developed for social media or successful brand storytelling initiatives. This will help illustrate your ability to engage guests and enhance brand visibility.

✨Know the Brand Inside Out

Research Hyatt Regency London Blackfriars thoroughly. Understand their brand values, recent campaigns, and market positioning. This knowledge will allow you to tailor your responses and show genuine interest in the role.

✨Prepare for Collaborative Scenarios

Since the role involves working closely with various departments, be ready to discuss how you’ve successfully collaborated in the past. Share examples that demonstrate your strong communication skills and ability to drive cross-functional initiatives.

Marketing Communications Manager
Hyatt Regency London Blackfriars
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