At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests in a vibrant brasserie.
- Company: Join the Hyatt family, a global leader in hospitality with a focus on inclusivity.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and continuous learning opportunities.
- Other info: Work in a dynamic environment where every role matters and your contributions are celebrated.
- Why this job: Be part of a diverse team that values your individuality and offers real career growth.
- Qualifications: Experience in guest-facing roles with a passion for personalised service.
The predicted salary is between 11.7 - 14.3 £ per hour.
At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
Duties and responsibilities related to the Waiter/ess role:
- Knowledge of all food and beverage items in the menu to monitor operating supplies and reduce spoilage and wastage.
- Assisting guests during their visit and handling guest complaints.
- Performing the opening and closing procedures established for the place of work as assigned.
- Providing all required information about the Hotel, available services and facilities.
About You:
You have experience working in a guest-facing role, ideally within a premium hospitality environment. With a warm, engaging approach, you take pride in delivering attentive and personalised service. Highly organised and confident in a fast-paced setting, you anticipate guest needs and ensure every interaction feels seamless and genuine. A strong team player, you communicate clearly, support your colleagues, and maintain high standards of professionalism, consistency, and attention to detail throughout each shift.
Benefits of the Waiter/ess role include:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free Meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Waiter/ess - FH - Eastway Brasserie employer: Hyatt Regency Dfw
Hyatt Regency Dfw offers a dynamic work environment with a focus on employee development and support. The company values diversity and inclusion, creating a workplace where all team members can thrive. Employees benefit from comprehensive training programs and opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess - FH - Eastway Brasserie
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hyatt Regency Dfw. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hyatt Regency Dfw
Don't be shy about reaching out to Hyatt Regency Dfw directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/ess - FH - Eastway Brasserie
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hyatt Regency Dfw and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hyatt Regency Dfw
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!