General Manager

General Manager

Birmingham Full-Time 43200 - 72000 £ / year (est.) No home office possible
Go Premium
H

At a Glance

  • Tasks: Lead hotel operations, ensuring exceptional guest experiences and financial success.
  • Company: Join Hyatt Regency Birmingham, part of a global brand known for inclusive hospitality.
  • Benefits: Enjoy leadership bonuses, private healthcare, discounted stays, and wellness perks.
  • Why this job: Be a catalyst for innovation and collaboration in a vibrant workplace culture.
  • Qualifications: Strong strategic mindset with proven operational planning and team development skills.
  • Other info: Hyatt values diversity and inclusion, making it a great place to grow your career.

The predicted salary is between 43200 - 72000 £ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

General Manager

At Hyatt Regency Birmingham, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centers to expansive resorts. As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible.

The Role

You will oversee every facet of hotel operations, ensuring an exceptional guest experience while driving financial success and cultivating a high-performing team.

As General Manager, you will collaborate closely with the leadership team and department heads to inspire a team committed to delivering outstanding service, operational excellence, and creating an environment where everyone feels welcome. Your leadership will be the catalyst for aligning business strategies with the hotel\’s goals, fostering an atmosphere where efficiency, innovation, and excellence are the foundation of everything we do.

A key aspect of your role will be ensuring the hotel\’s profitability and sustained growth, while nurturing a vibrant workplace culture. You will be empowered to identify and implement opportunities for operational enhancements, revenue maximization, and creative solutions to keep the hotel at the forefront of the market.

Your leadership will not only drive results but will inspire a culture of collaboration, innovation, and pride among the team, making Hyatt Regency Birmingham the place where both colleagues and guests experience the best of what hospitality has to offer.

About You

You possess a strong strategic mindset, with a proven ability to drive business success through effective operational planning and execution. You excel in identifying opportunities for growth, optimizing performance, and ensuring that both financial and guest satisfaction targets are consistently met. Your approach to leadership is results-oriented, and you understand how to align strategy with day-to-day operations to achieve long-term success. You are committed to developing and empowering your team, fostering an inclusive environment where everyone feels valued and motivated to perform at their best.

Just some of the benefits you will enjoy as a General Manager

  • Leadership package including bonus, private healthcare and enhanced pension
  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Business attire laundered complimentary
  • Access to our luxurious Amala Spa & Club, including a fully equipped gym, pool, sauna, and steam room
  • Headspace membership and access to our Employee Assistance Programme
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Hyatt Regency Birmingham

Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindleyplace, and the Bullring shopping district. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 10 versatile meeting and event spaces, a modern Aria restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.

At Hyatt \’We care for people so they can be their best\’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it\’s a career for people who care.

Next steps: Apply today for this General Manager role and start your journey with Hyatt!

#J-18808-Ljbffr

General Manager employer: Hyatt Regency Birmingham

Hyatt Regency Birmingham is an exceptional employer that prioritises inclusivity and employee growth, offering a vibrant workplace culture where every team member is valued. With benefits such as a leadership package, private healthcare, and continuous learning opportunities, employees are empowered to thrive in their careers while enjoying the perks of discounted stays and complimentary wellness access. Located in the heart of Birmingham, this contemporary hotel not only provides a dynamic environment for professional development but also fosters a sense of belonging within the global Hyatt family.
H

Contact Detail:

Hyatt Regency Birmingham Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager

✨Tip Number 1

Familiarise yourself with Hyatt's core values and mission. Understanding their commitment to empathy, integrity, and inclusion will help you align your leadership style with their culture, making you a more attractive candidate.

✨Tip Number 2

Network within the hospitality industry, especially with professionals who have experience at Hyatt or similar brands. Building connections can provide valuable insights and potentially lead to referrals that enhance your application.

✨Tip Number 3

Research the specific challenges and opportunities facing the Hyatt Regency Birmingham. Being able to discuss these in an interview will demonstrate your strategic mindset and readiness to drive operational success.

✨Tip Number 4

Prepare to showcase your experience in fostering team development and inclusivity. Highlighting your past successes in creating a positive workplace culture will resonate well with Hyatt's emphasis on employee wellbeing and collaboration.

We think you need these skills to ace General Manager

Strategic Planning
Operational Management
Financial Acumen
Team Leadership
Guest Experience Management
Performance Optimisation
Revenue Management
Problem-Solving Skills
Communication Skills
Collaboration
Innovation
Change Management
Conflict Resolution
Coaching and Mentoring
Inclusive Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in hotel management and leadership roles. Emphasise your strategic mindset and any achievements that demonstrate your ability to drive business success.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to creating inclusive environments. Mention specific examples of how you've successfully led teams and improved guest experiences in previous roles.

Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as operational planning, team development, and financial management. Use keywords from the job posting to ensure your application stands out.

Showcase Your Leadership Style: Describe your approach to leadership in your application. Highlight how you foster collaboration, innovation, and a positive workplace culture, as these are key aspects of the General Manager role at Hyatt Regency Birmingham.

How to prepare for a job interview at Hyatt Regency Birmingham

✨Understand the Company Culture

Before your interview, take some time to research Hyatt Regency Birmingham's values and culture. Familiarise yourself with their commitment to inclusivity and guest experience, as this will help you align your answers with what they value in a General Manager.

✨Showcase Your Leadership Style

Be prepared to discuss your leadership approach and how it has driven success in previous roles. Highlight specific examples where you've inspired teams, fostered collaboration, and achieved operational excellence, as these are key aspects of the role.

✨Demonstrate Strategic Thinking

As a General Manager, strategic planning is crucial. Be ready to share your insights on identifying growth opportunities and optimising performance. Discuss how you would align business strategies with the hotel's goals to ensure profitability and guest satisfaction.

✨Prepare Questions for the Interviewers

Engage your interviewers by preparing thoughtful questions about the hotel's future direction, team dynamics, and operational challenges. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

H
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>