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- Tasks: Plan and manage exciting events while maximising space utilisation and client satisfaction.
- Company: Join Hyatt Place, a stylish and innovative hotel near Heathrow Airport.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, and free meals on duty.
- Why this job: Be part of a diverse team making travel more human and sustainable.
- Qualifications: Experience in hospitality, strong attention to detail, and good communication skills.
- Other info: Opportunities for career growth and continuous learning in a supportive environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Organization: Hyatt Place London Heathrow Airport
About Hyatt Place London Heathrow Airport: Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s traveler. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.
Duties and responsibilities related to the Senior Group & Event Planner role:
- Handle and convert group and event enquiries including RFPs in line with revenue targets, while effectively managing the event diary to maximize space utilization, regularly reviewing tentative bookings, and pursuing new business opportunities through lapsed account reconnection and upselling.
- Organize and manage all aspects of assigned group bookings and events from enquiry through post-event follow-up, conduct engaging site inspections showcasing venue services, and provide timely documentation including proposals, contracts, function sheets, and event orders.
- Ensure accurate management of event deposits, payments, and final invoices in line with hotel standards, maintain the chase/trace system for scheduled follow‑ups and client interactions, and assist with commercial reporting including Conference & Events, pace, and forecast reports.
- Collaborate with the Director of Sales to generate leads, secure appointments, and support M&E FAM trips, while maintaining strong product and local area knowledge to identify upselling opportunities and maximize client satisfaction.
- Support day‑to‑day coordination of the Groups and Events team ensuring high performance standards, assist with onboarding and training new members, and communicate effectively across all hotel departments to ensure client requirements are understood and delivered accurately.
About You: Previous experience in a premium hospitality setting is preferred. You have strong attention to detail, a reliable work ethic, and proficiency in conversational English to communicate effectively with colleagues and guests.
Benefits of the Senior Group & Event Planner role:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt “We care for people so they can be their best”. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this Senior Group & Event Planner role and start your journey with Hyatt Hotels!
Senior Group & Event Planner employer: Hyatt Place
Contact Detail:
Hyatt Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Group & Event Planner
✨Tip Number 1
Network like a pro! Attend industry events and connect with fellow planners. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best events and group bookings. This visual evidence of your expertise can really impress potential employers during interviews.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to hotels and venues you admire, like Hyatt, and express your interest in working with them. A little initiative goes a long way!
✨Tip Number 4
Stay organised! Keep track of your applications and follow up with a friendly email if you haven’t heard back. It shows your enthusiasm and keeps you on their radar.
We think you need these skills to ace Senior Group & Event Planner
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your enthusiasm for creating memorable events and ensuring guest satisfaction. We want to see how you connect with our values of empathy and inclusion.
Be Detail-Oriented: As a Senior Group & Event Planner, attention to detail is key. Make sure your application is free from typos and errors. Use clear and concise language to demonstrate your organisational skills. Remember, we appreciate candidates who can manage the finer points just as well as the big picture!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role at Hyatt Place London Heathrow Airport. Highlight relevant experience in event planning and group management that aligns with the job description. We love seeing how you fit into our team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, it shows you’re serious about joining the Hyatt family. Let’s get started on this journey together!
How to prepare for a job interview at Hyatt Place
✨Know Your Venue Inside Out
Before the interview, make sure you’re familiar with Hyatt Place London Heathrow Airport. Understand its layout, meeting spaces, and services offered. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Event Management Skills
Prepare to discuss specific examples of events you've planned in the past. Highlight your attention to detail and how you managed various aspects from enquiry to post-event follow-up. Use metrics to demonstrate your success in maximising space utilisation and upselling opportunities.
✨Emphasise Team Collaboration
Since the role involves working closely with the Director of Sales and other departments, be ready to talk about your experience in team settings. Share examples of how you’ve effectively communicated and collaborated to meet client requirements and enhance satisfaction.
✨Align with Hyatt's Values
Familiarise yourself with Hyatt’s core values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. During the interview, reflect on how your personal values align with these and provide examples of how you embody them in your work.
