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For Companies At a Glance
- Tasks: Plan and manage exciting group events while maximising client satisfaction.
- Company: Join Hyatt Place, a stylish and innovative hotel near Heathrow Airport.
- Benefits: Enjoy 12 free hotel nights, discounts for family, and free meals on duty.
- Why this job: Shape memorable experiences and grow your career in a supportive environment.
- Qualifications: Experience in hospitality, attention to detail, and strong communication skills.
- Other info: Be part of a diverse team that values individuality and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Organization: Hyatt Place London Heathrow Airport
About Hyatt Place London Heathrow Airport: Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's traveler. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.
Duties and responsibilities related to the Senior Group & Event Planner role:
- Handle and convert group and event enquiries including RFPs in line with revenue targets, while effectively managing the event diary to maximize space utilization, regularly reviewing tentative bookings, and pursuing new business opportunities through lapsed account reconnection and upselling.
- Organize and manage all aspects of assigned group bookings and events from enquiry through post-event follow-up, conduct engaging site inspections showcasing venue services, and provide timely documentation including proposals, contracts, function sheets, and event orders.
- Ensure accurate management of event deposits, payments, and final invoices in line with hotel standards, maintain the chase/trace system for scheduled follow-ups and client interactions, and assist with commercial reporting including Conference & Events, pace, and forecast reports.
- Collaborate with the Director of Sales to generate leads, secure appointments, and support M&E FAM trips, while maintaining strong product and local area knowledge to identify upselling opportunities and maximize client satisfaction.
- Support day-to-day coordination of the Groups and Events team ensuring high performance standards, assist with onboarding and training new members, and communicate effectively across all hotel departments to ensure client requirements are understood and delivered accurately.
About You:
Previous experience in a premium hospitality setting is preferred. You have strong attention to detail, a reliable work ethic, and proficiency in conversational English to communicate effectively with colleagues and guests.
Benefits of the Senior Group & Event Planner role:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt "We care for people so they can be their best". This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it's a career for people who care.
Next Steps:
Apply today for this Senior Group & Event Planner role and start your journey with Hyatt Hotels!
Senior Group & Event Planner in London employer: Hyatt Place
Contact Detail:
Hyatt Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Group & Event Planner in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with fellow planners. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best events and group bookings. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to hotels and venues you admire, like Hyatt, and express your interest in working with them. A little initiative goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Hyatt family. Let’s get you started on this exciting journey!
We think you need these skills to ace Senior Group & Event Planner in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm and how you connect with guests and colleagues alike.
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Group & Event Planner role. Highlight relevant skills and experiences that align with the job description, especially your event planning expertise and attention to detail.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also your ability to communicate effectively – just like you would with clients!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our amazing team at Hyatt!
How to prepare for a job interview at Hyatt Place
✨Know Your Venue Inside Out
Before the interview, make sure you’re familiar with Hyatt Place London Heathrow Airport. Understand its unique features, meeting spaces, and services. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Event Management Skills
Prepare specific examples from your past experiences where you successfully managed events or group bookings. Highlight how you maximised space utilisation and handled client interactions, as this aligns perfectly with the responsibilities of the Senior Group & Event Planner.
✨Demonstrate Your Attention to Detail
Since attention to detail is crucial in this role, be ready to discuss how you ensure accuracy in documentation like proposals and contracts. You might even want to bring a sample of your work to illustrate your meticulous approach.
✨Emphasise Team Collaboration
The role involves working closely with various departments. Be prepared to talk about how you’ve effectively collaborated with teams in the past, and how you plan to support the Groups and Events team at Hyatt. This shows you’re a team player who values communication and cooperation.
