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For Companies At a Glance
- Tasks: Welcome guests, manage check-ins, and provide exceptional customer service during night shifts.
- Company: Join Hyatt, a global leader in hospitality known for its commitment to excellence.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays for family, free meals, and uniform provided.
- Why this job: Be part of a vibrant team, enhance your hospitality skills, and create memorable experiences for guests.
- Qualifications: No prior experience required; just bring your passion for customer service and a friendly attitude.
- Other info: Perfect for night owls looking for flexible hours and a fun work environment.
The predicted salary is between 24000 - 36000 £ per year.
Just some of the benefits you will enjoy as a Front Office Host - Nights:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered
Front Office Host - Nights employer: Hyatt Place London Heathrow
Contact Detail:
Hyatt Place London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Host - Nights
✨Tip Number 1
Familiarise yourself with Hyatt's values and culture. Understanding what they stand for will help you align your responses during interviews and show that you're a great fit for their team.
✨Tip Number 2
Network with current or former employees of Hyatt. They can provide valuable insights into the company and the role, which can help you tailor your approach and questions during the interview.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. As a Front Office Host, you'll be the first point of contact for guests, so showcasing your ability to handle various situations with grace is crucial.
✨Tip Number 4
Be ready to demonstrate your flexibility and adaptability. Working nights can be challenging, so highlighting your ability to manage different shifts and maintain a positive attitude will set you apart.
We think you need these skills to ace Front Office Host - Nights
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Front Office Host - Nights. Tailor your application to highlight relevant experience in customer service and hospitality.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in front office operations or similar roles. Emphasise any skills that align with the job, such as communication, problem-solving, and teamwork.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific benefits of working at Hyatt that appeal to you, such as the complimentary nights and discounted stays, and explain how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a front office role.
How to prepare for a job interview at Hyatt Place London Heathrow
✨Know the Company
Before your interview, take some time to research Hyatt Hotels. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you answer questions more confidently and show your genuine interest in the role.
✨Highlight Customer Service Skills
As a Front Office Host, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the demands of the role effectively.
✨Dress the Part
Even though the position is for nights, it's important to present yourself professionally during the interview. Dress smartly to make a good first impression, as this reflects your understanding of the hospitality industry's standards.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, the work environment, or opportunities for growth within Hyatt. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
