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- Tasks: Welcome guests and ensure a smooth check-in experience at our vibrant hotel.
- Company: Hyatt Place London Heathrow Airport offers stylish accommodations and exceptional service.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, free meals, and more!
- Why this job: Join a diverse team that values individuality and offers clear career growth opportunities.
- Qualifications: No prior experience needed; just bring your passion for hospitality and a friendly attitude.
- Other info: Be part of a global family recognised as a Great Place to Work!
The predicted salary is between 24000 - 36000 £ per year.
Just some of the benefits you will enjoy as a Front Office Host/ess:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About Hyatt Place London Heathrow Airport:
Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's traveller. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.
At Hyatt, we care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job; it's a career for people who care.
Next steps: Apply today for this Front Office Host/ess role and start your journey with Hyatt Hotels!
Front Office Host/ess employer: Hyatt Place London Heathrow
Contact Detail:
Hyatt Place London Heathrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Host/ess
✨Tip Number 1
Familiarise yourself with Hyatt's core values such as Empathy, Integrity, and Inclusion. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous experiences.
✨Tip Number 2
Research the specific services and amenities offered at Hyatt Place London Heathrow Airport. Being knowledgeable about the hotel’s features will help you engage in meaningful conversations during interviews and show your genuine interest in the role.
✨Tip Number 3
Network with current or former employees of Hyatt. They can provide valuable insights into the company culture and what it takes to succeed as a Front Office Host/ess, which can give you an edge in your application process.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you demonstrated excellent customer service, problem-solving skills, and teamwork, as these are crucial for a Front Office Host/ess.
We think you need these skills to ace Front Office Host/ess
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Front Office Host/ess position. Understand the key responsibilities and required skills to tailor your application accordingly.
Craft a Tailored CV: Highlight relevant experience in customer service or hospitality in your CV. Use specific examples that demonstrate your ability to provide excellent service, as this is crucial for a role at Hyatt.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and how your values align with Hyatt's commitment to empathy, integrity, and inclusion. Mention why you want to work specifically at Hyatt Place London Heathrow Airport.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the hospitality industry.
How to prepare for a job interview at Hyatt Place London Heathrow
✨Show Your Passion for Hospitality
As a Front Office Host/ess, it's crucial to demonstrate your enthusiasm for the hospitality industry. Share personal experiences that highlight your love for helping others and creating memorable guest experiences.
✨Understand Hyatt's Values
Familiarise yourself with Hyatt's core values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Be prepared to discuss how these values resonate with you and how you can embody them in your role.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples from past experiences where you successfully managed guest complaints or worked as part of a team.
✨Ask Insightful Questions
At the end of the interview, ask thoughtful questions about the role, team dynamics, and opportunities for growth within Hyatt. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
