At a Glance
- Tasks: Lead and inspire a positive culture while managing HR operations and recruitment.
- Company: Join RBH, one of the Top 30 Best Places to Work in Hospitality.
- Benefits: Enjoy discounted hotel stays, meals on duty, and access to wellbeing support.
- Other info: Be part of a diverse team committed to inclusion and continuous improvement.
- Why this job: Make a real impact on colleague experiences in a vibrant, community-driven hotel.
- Qualifications: Strong leadership skills and understanding of HR practices in hospitality.
The predicted salary is between 40000 - 50000 £ per year.
At RBH, we believe our people are our biggest asset and we put them at the heart of everything we do. Our hotels thrive on performance, people, quality, profit, and community, and we are proud to be recognised as one of the Top 30 Best Places to Work in Hospitality. We are passionate about creating inclusive, supportive workplaces where our teams can grow and succeed. Guided by our values, we strive to:
- Act with Integrity
- Deliver Excellence
- Show Ambition to continuously improve
- Care about our people, our guests and our communities
Hyatt Place London City East occupies a prime position in the bustling district of Aldgate on Whitechapel Road, just moments from Brick Lane and the heart of London’s financial district. An award-winning hotel, we are proud of our commitment to leaving our planet better than we found it. With a strong focus on sustainability, local art, and music, we create a vibrant, community-driven environment that attracts guests from all walks of life — and makes this a truly exciting place to work.
As our People & Culture Manager, you will play a pivotal role within the hotel leadership team, driving a positive, engaging, and high-performance culture across all departments. You will be responsible for shaping the colleague experience from attraction through to development, ensuring our people feel supported, valued, and inspired — all whilst aligning with Hyatt’s brand culture and RBH values.
KEY RESPONSIBILITIES
- People & Culture Strategy
- Lead the implementation of the Hotel People & Culture Plan, ensuring alignment with Hyatt’s culture, values, and budget
- Partner with the General Manager, Heads of Department, and central teams to drive succession planning and internal development
- Leadership & Culture
- Foster a coaching culture that promotes respect, inclusion, and wellbeing
- Act as a trusted advisor to the leadership team, supporting people-related decision making
- Recruitment & Employer Branding
- Manage end-to-end recruitment processes
- Promote the hotel as an employer of choice across local and digital channels, championing diversity and inclusion
- HR Operations & Compliance
- Oversee all HR operations including onboarding, payroll, absence management, performance processes, and HR systems
- Ensure full compliance with UK employment law and internal policies, maintaining fairness and integrity in all decisions
- Learning & Development
- Design and implement learning and development initiatives
- Encourage innovation, continuous improvement, and personal growth across all teams
- Engagement & Wellbeing
- Drive reward, recognition, and engagement initiatives, including surveys and social activities
- Lead wellbeing initiatives that support a positive colleague experience
- Health, Safety & Risk
- Ensure compliance with health & safety regulations, risk assessments, and industry standards
- Model accountability and best practice across all areas of responsibility
WHAT WE ARE LOOKING FOR
- A strong leader with the ability to coach, influence, and build relationships at all levels
- Solid understanding of HR practices, UK employment law, and hospitality operations
- Excellent organisational skills with the ability to manage multiple priorities
- A proactive, self-motivated approach with a passion for people and development
- High levels of integrity, professionalism, and discretion
- A genuine commitment to inclusion, wellbeing, and continuous improvement
WHAT’S IN IT FOR YOU?
- Discounted hotel room rates for you, your friends and family
- Meals on duty
- Wagestream – access your pay when you need it
- Employee Assistance Programme & wellbeing support
- Training and development opportunities to support your career progression
- Social and team engagement events throughout the year
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in building a diverse workforce and sustaining an inclusive, people-first culture. If you require any reasonable adjustments during the recruitment process, please let us know.
HR Manager in London employer: Hyatt Place London City East
Hyatt Place London City East is an exceptional employer that prioritises the growth and well-being of its team members. With a vibrant work culture, competitive salary, and comprehensive benefits including discounted hotel stays and industry-leading development programmes, employees are supported both professionally and personally. This role offers a unique opportunity to lead a dedicated housekeeping team in a fast-paced environment, ensuring high standards while creating memorable experiences for guests.
Contact Details:
Hyatt Place London City East Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HR Manager in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Hyatt Place London City East!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Hyatt Place London City East.
We think you need these skills to ace HR Manager in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Hyatt Place London City East. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Hyatt Place London City East and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Hyatt Place London City East. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Hyatt Place London City East's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Hyatt Place London City East
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Hyatt Place London City East.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Hyatt Place London City East will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Hyatt Place London City East and how you would contribute to adapting HR strategies.
