At a Glance
- Tasks: Lead sales strategies and build relationships to drive revenue in a dynamic hotel environment.
- Company: Join RBH, a top-rated employer in hospitality, prioritising people and diversity.
- Benefits: Enjoy discounted hotel stays, flexible working, and generous parental leave.
- Other info: Be part of a supportive team with excellent growth opportunities.
- Why this job: Make an impact in London's vibrant hospitality scene while developing your career.
- Qualifications: 3+ years in hospitality sales with strong leadership and communication skills.
The predicted salary is between 59400 - 72600 £ per year.
Description
At RBH we believe our people are our biggest assets and understand the value in putting them first.
Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated
Top 30 Best Places to Work in Hospitality . We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL
Hyatt Place London City East is a contemporary lifestyle hotel located in the heart of East London, moments from Shoreditch, Brick Lane and the City.
Combining modern design, exceptional hospitality and vibrant dining experiences, the hotel offers stylish guest accommodation, flexible meeting and event spaces, and one of East London's most impressive rooftop destinations.
With a diverse mix of corporate, leisure, international and group business, Hyatt Place London City East presents an exciting opportunity for an ambitious sales professional to drive commercial performance in one of London's most dynamic hospitality markets.
BRAND DESCRIPTION
Hyatt Place is a globally recognised brand designed for today's multi-tasking traveller.
Blending intuitive service, modern comfort and flexible spaces, Hyatt Place offers a seamless guest experience for both business and leisure travellers.
As part of Hyatt Hotels Corporation, the brand benefits from strong international recognition, industry-leading loyalty programmes, and a reputation for delivering thoughtful hospitality in sought-after destinations around the world.
A DAY IN THE LIFE OF A DIRECTOR OF SALES (MATERNITY COVER)
The Director of Sales is responsible for driving the hotel's commercial success by leading proactive sales strategies, developing key client relationships and maximising revenue opportunities across all market segments.
- What you'll be doing…
- Develop and implement strategic sales plans to achieve and exceed revenue targets across rooms, meetings, events and corporate accounts.
- Lead the delivery of the Hotel Sales Plan, reviewing performance monthly and adjusting activity to maximise commercial results.
- Build and maintain strong relationships with corporate accounts, agencies, event planners, tour operators and key local businesses.
- Personally conduct a minimum of 10 sales appointments per week focusing on high-yield opportunities.
- Host client hospitality events, networking opportunities and familiarisation trips to showcase the hotel and strengthen partnerships.
- Identify new business opportunities through proactive prospecting, lead generation and market research.
- Collaborate closely with the General Manager, on property Director of Revenue and
Regional Commercial Team on the annual Budget and Business Plan.
- Attend weekly commercial strategy meetings, contributing to pricing, forecasting and revenue optimisation decisions.
- Work closely with the Marketing team to align sales activity with promotional campaigns and brand initiatives.
- Monitor local market trends and competitor activity to inform commercial strategy and positioning.
- Prepare detailed sales reports and performance analysis to support strategic decision-making.
- Represent
Hyatt Place London City East at industry events, trade shows and networking functions across London.
- Lead, coach and develop members of the sales team, driving a high-performance culture focused on results and exceptional customer service.
- Ensure all sales activity is accurately recorded and aligned with RBH and Hyatt brand standards.
- WHAT WE NEED FROM YOU
- Minimum of 3 years' experience in hospitality sales, events sales or commercial hotel operations with a proven track record of delivering revenue growth.
- Strong leadership and people management skills with the ability to motivate, coach and develop others.
- Excellent communication and presentation skills with the confidence to influence stakeholders at all levels.
- Strong commercial acumen with experience in budgeting, forecasting and strategic planning.
- Experience using CRM systems such as Delphi, Salesforce or similar platforms.
- Strong negotiation skills and experience managing commercial agreements and contracts.
- Highly organised with the ability to manage multiple priorities in a fast-paced environment.
- Knowledge of the London hotel market would be advantageous.
- Flexibility to attend events, client meetings and networking opportunities outside standard working hours.
- A proactive, energetic and results-driven approach with the confidence to identify and act on new business opportunities.
- OUR BENEFITS
- You will have access to a benefits package we believe truly works for our people:
- Discounted hotel room rates for you and your friends & family
- Enhanced maternity, adoption & shared parental leave
- Course sponsorship
- 30%
- F&B discount at RBH hotels
- Refer a Friend scheme (earn £250 per referral, up to 5 referrals)
- Flexible working arrangements
- Wagestream
- choose how and when you get paid
- Employee
- Assistance Programme
- And much, much more
- EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement. com.
We run background checks on all new hires in this position.
Director of Sales in London employer: Hyatt Place London City East
At RBH, we prioritise our people, fostering a vibrant and inclusive work culture that champions diversity and wellbeing. As part of the Hyatt Place London City East team, you will thrive in a dynamic environment that not only values your contributions but also offers extensive growth opportunities, competitive benefits, and the chance to be part of a globally recognised brand in one of London's most exciting hospitality markets.
Contact Details:
Hyatt Place London City East Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Director of Sales in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hyatt Place London City East. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hyatt Place London City East
Don't be shy about reaching out to Hyatt Place London City East directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Director of Sales in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hyatt Place London City East and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hyatt Place London City East
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
