At a Glance
- Tasks: Lead and motivate the housekeeping team while ensuring exceptional cleanliness standards.
- Company: Join Hyatt Place London City East, a vibrant hotel with a people-first culture.
- Benefits: Enjoy competitive salary, discounted stays, career progression, and wellbeing support.
- Other info: Flexible shifts and a commitment to quality are essential for success.
- Why this job: Develop your leadership skills in a fast-paced environment and create memorable guest experiences.
- Qualifications: Previous supervisory experience in housekeeping and strong leadership abilities required.
The predicted salary is between 30000 - 40000 £ per year.
- We are now looking for an enthusiastic and driven
- Assistant Head Housekeeper ( Maternity Cover) to join the team at
Hyatt Place London City East .
This is an exciting opportunity to develop your leadership career within a vibrant and fast‑paced hotel environment.
Working alongside the Head Housekeeper, you will play a key role in ensuring exceptional cleanliness standards, supporting and developing the housekeeping team, and helping to create memorable experiences for our guests.
- A DAY IN THE LIFE OF AN ASSISTANT HEAD HOUSEKEEPER
- Leading the Team
- Support the Head Housekeeper in leading and motivating the housekeeping team
- Assist with recruitment, induction, training, and ongoing development of team members
- Conduct daily briefings and allocate duties effectively
- Promote a positive, engaged, and high‑performing team culture
- Lead by example, delivering exceptional standards and service
- Delivering Exceptional Standards
- Ensure all guest bedrooms, suites, public areas, and back‑of‑house spaces are maintained to the highest standards
- Conduct quality inspections and room checks throughout the day
- Support the team in achieving brand and company cleanliness targets
- Ensure guest requests are handled efficiently and professionally
- Monitor and maintain presentation standards across all hotel areas
- Driving Operational Excellence
- Assist with rota planning and labour management to ensure efficient staffing levels
- Support stock control and ordering of housekeeping supplies
- Ensure all housekeeping systems, records, and documentation are maintained accurately
- Work closely with Front Office, Maintenance, and Food & Beverage departments to deliver a seamless guest experience
- Assist in managing external suppliers and contracted services where required
- Health, Safety & Compliance
- Ensure compliance with all health and safety procedures
- Promote safe working practices throughout the department
- Support the implementation of company policies and brand standards
- Assist with audits and quality assurance initiatives
- WHAT WE NEED FROM YOU
To succeed in this role, you will bring
- Previous experience within a housekeeping supervisory or leadership role
- A passion for delivering outstanding guest experiences
- Excellent attention to detail and organisational skills
- Strong leadership and people‑management abilities
- A positive, proactive, and hands‑on approach
- The ability to remain calm and effective in a fast‑paced environment
- Good communication and problem‑solving skills
- Flexibility to work shifts, including weekends and bank holidays
- A commitment to maintaining the highest quality and cleanliness standards
WHAT WE OFFER
We know work is just one part of your life, so we've built a benefits package that supports you both professionally and personally:
- Competitive salary
- Discounted hotel stays for you, your friends, and family
- Pension scheme
- Access to RBH's industry‑leading learning and development programmes
- Career progression opportunities across our growing portfolio
- Employee Assistance Programme and wellbeing support
- Recognition and reward initiatives
- Meals on duty
- EQUAL OPPORTUNITIES
RBH Hospitality Management is proud to be an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture.
If at any point throughout our recruitment process you require reasonable adjustments, please let us know.
Compensation: To be discussed
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Assistant Housekeeping Manager employer: Hyatt Place London City East
Hyatt Place London City East is an exceptional employer that prioritises the growth and well-being of its team members. With a vibrant work culture, competitive salary, and comprehensive benefits including discounted hotel stays and industry-leading development programmes, employees are supported both professionally and personally. This role offers a unique opportunity to lead a dedicated housekeeping team in a fast-paced environment, ensuring high standards while creating memorable experiences for guests.
Contact Details:
Hyatt Place London City East Recruitment Team