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- Tasks: Welcome guests, manage traffic, and ensure a clean entrance.
- Company: Join Hyatt, a global leader in hospitality with over 1150 hotels worldwide.
- Benefits: Enjoy flexible hours, discounted stays, free meals, and continuous learning opportunities.
- Why this job: Perfect for earning extra cash while developing skills in a vibrant, inclusive environment.
- Qualifications: Strong communication skills and attention to detail; hospitality experience preferred.
- Other info: Flexible scheduling allows you to choose shifts that fit your lifestyle.
Door Host/ess – Flexi Hours
Salary:£12.21 per hour+ Service Charge
At Hyatt, theres a home for every stage of your career.With Flexi-Hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didnt know existed.
Schedule:Available working hours will vary each week and can range anywhere from 0 to 40 hours.
Duties and responsibilities related to theDoor Host/ess
- Warmly welcome guests upon arrival and departure.
- Open doors for guests as they enter and exit the building, providing a courteous and seamless experience.
- Maintain clear communication with front desk colleagues and other team members to ensure a smooth guest experience.
- Assist in managing vehicular and pedestrian traffic at the entrance to ensure safety and order.
- Regularly inspect the entrance area to ensure it is clean, presentable, and free of hazards.
About you
You are an attentive, welcoming professional who takes pride in creating a warm environment. With strong communications skills and keen attention to detail, you ensure every guest feels valued.
Previous experience in a similar role within hospitality or guest services is preferred.
Just some of the benefits you will enjoy as a Door Host/ess
- Discounted hotel stays across Hyatt not just for you but also your family and friends from theday you start
- Free meals in our colleague restaurant
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected UK Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About Great Scotland Yard Hotel The Unbound Collection
Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.
At Hyatt We care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as aGreat Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job its a career for people who care.
Next Steps:Apply today forDoorHost/ess– Flexi Hoursand start your journey with Hyatt Hotels!
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Door Host/ess - Flexi Hours employer: Hyatt Hotels
Contact Detail:
Hyatt Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Host/ess - Flexi Hours
✨Tip Number 1
Familiarise yourself with Hyatt's values and mission. When you understand what they stand for, you can tailor your conversations during interviews to reflect their commitment to empathy, integrity, and inclusion.
✨Tip Number 2
Network with current or former employees of Hyatt. They can provide insights into the company culture and what it takes to succeed as a Door Host/ess, which can be invaluable during your application process.
✨Tip Number 3
Prepare to demonstrate your customer service skills in a practical way. Think of scenarios where you've gone above and beyond for guests or customers, as this role heavily relies on creating a warm and welcoming environment.
✨Tip Number 4
Be ready to discuss your flexibility and availability. Since this position offers flexi-hours, showing that you can adapt to varying schedules will make you a more attractive candidate.
We think you need these skills to ace Door Host/ess - Flexi Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Door Host/ess position. Tailor your application to highlight relevant experience in hospitality or guest services.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific reasons why you want to work at Hyatt and how your values align with theirs, especially regarding empathy and inclusion.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. Use bullet points to clearly outline your achievements and skills that relate to creating a welcoming environment and strong communication.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for the Door Host/ess role.
How to prepare for a job interview at Hyatt Hotels
✨Show Your Warmth
As a Door Host/ess, your primary role is to create a welcoming atmosphere. During the interview, demonstrate your friendly and approachable nature. Share examples of how you've made guests feel valued in previous roles.
✨Highlight Communication Skills
Effective communication is key in this position. Be prepared to discuss how you maintain clear communication with team members and guests. Use specific examples to illustrate your ability to handle various situations smoothly.
✨Emphasise Attention to Detail
The job requires keen attention to detail, especially in maintaining a clean and safe entrance area. Mention any past experiences where your attention to detail made a significant impact on guest satisfaction or safety.
✨Express Flexibility and Adaptability
With flexi-hours, it's important to show that you're adaptable to changing schedules. Discuss your availability and willingness to take on different shifts, and share any experiences where you've successfully managed varying work hours.