At a Glance
- Tasks: Drive revenue growth in entertainment and long-stay markets while managing key accounts.
- Company: Join Hyatt, a global leader in hospitality with a welcoming culture.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounts for family, and free meals on duty.
- Other info: Opportunities for continuous learning and career advancement in a diverse environment.
- Why this job: Be part of a dynamic team making travel more human and impactful.
- Qualifications: Experience in sales within upscale hotels and knowledge of the entertainment sector preferred.
The predicted salary is between 36000 - 60000 £ per year.
At Hyatt Hotels Manchester and Stratford, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centres to expansive resorts.
Hyatt Regency and Hyatt House Manchester are two world-class hotels in one building with 328 rooms. Hyatt Regency is an inviting upscale hotel featuring beautiful rooms and suites, an exclusive Regency Club Lounge as well as a high-spec gym plus conferencing, meeting and business facilities. Whereas Hyatt House Manchester offers modern suites, fully equipped kitchens and complimentary laundry facilities making it a luxurious, yet true, home-from-home experience.
The stylish Hyatt Regency and Hyatt House London Stratford are set in the heart of Westfield Stratford’s urban shopping and entertainment complex. Featuring 352 sophisticated rooms and 10 meeting spaces, the hotel is within walking distance of the iconic Queen Elizabeth Olympic Park and the London Stadium, home of West Ham Football club.
As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible. This position can either be based at Hyatt Hotels Manchester or Hyatt Hotels London, Stratford.
The Role:
The Sales Manager is responsible for generating revenue across business segments, with a strong focus on the entertainment and extended-stay markets, while maximising profitability for both Hyatt Regency & Hyatt House Manchester and Hyatt Regency London Stratford & Hyatt House London Stratford. The role involves managing a list of accounts as well as developing new accounts & business across all markets focusing on Entertainment and long stay.
Duties and Responsibilities:
- Build and grow strategic partnerships within the entertainment and extended-stay sectors, ensuring profitable and well-managed accounts.
- Identify and convert new business opportunities through market intelligence, industry networking, competitive analysis, and proactive prospecting.
- Drive targeted revenue growth aligned with commercial strategy and budget objectives, with particular focus on production, crew, project-based and long-stay demand.
- Develop and execute Sales Action Plans tailored to key market segments and priority accounts.
- Proactively manage and convert all qualified leads, maximising production and length-of-stay opportunities.
- Plan and deliver focused sales activity, including client meetings and industry events, with clear objectives and measurable outcomes.
- Maintain strong awareness of competitor activity, pricing strategies, and market trends within the entertainment and extended-stay landscape.
- Provide monthly reporting on activity, account performance, and market conditions impacting your portfolio.
- Host client entertainment, site visits, and familiarisation trips to strengthen relationships and showcase both properties.
- Support wider Commercial initiatives and contribute to the overall performance of both Hyatt Regency and Hyatt House properties.
About you:
Ideally, you will have gained experience and developed strong market knowledge of Manchester and/or London in a similar role, preferably within an upscale or lifestyle hotel environment. A solid understanding of the entertainment sector and extended-stay demand would be highly advantageous.
You are passionate about delivering exceptional client experiences and driven by commercial growth and market development. You are results-oriented, commercially astute, and focused on exceeding targets.
If you are an ambitious, relationship-driven sales professional looking to join a high-performing and energetic team, we would be delighted to hear from you.
Just some of the benefits you will enjoy as Sales Executive:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
Hyatt Hotels is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply. At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps:
Apply today for this role and start your journey with Hyatt!
Cluster Sales Manager - Entertainment & Long Stay in London employer: Hyatt Hotels London Stratford
Hyatt Hotels Manchester and Stratford offer an exceptional work environment where employees are valued and supported in their professional growth. With a commitment to diversity and inclusion, team members enjoy numerous benefits including complimentary hotel stays, discounted dining, and continuous learning opportunities, all within a vibrant and dynamic setting that fosters collaboration and innovation. Join us at Hyatt, where your individuality is celebrated and every role contributes to making travel more human.
Contact Details:
Hyatt Hotels London Stratford Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Sales Manager - Entertainment & Long Stay in London
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the entertainment and extended-stay sectors. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Be proactive! Don’t wait for job openings to come to you. Reach out to potential employers directly, especially if you’re keen on Hyatt. Show them your enthusiasm and how you can add value to their team.
✨Tip Number 3
Tailor your approach! When you get a chance to meet with hiring managers or attend interviews, make sure to highlight your knowledge of the Manchester and London markets. Show them you understand their needs and how you can help drive revenue.
✨Tip Number 4
Follow up! After meetings or interviews, send a quick thank-you note. It’s a simple way to keep yourself top of mind and show your appreciation for the opportunity. Plus, it reflects your professionalism!
We think you need these skills to ace Cluster Sales Manager - Entertainment & Long Stay in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you're genuinely excited about the role and how you can contribute to our team at Hyatt.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in sales, especially within the entertainment and extended-stay sectors. We love seeing how your background aligns with what we do at Hyatt!
Be Specific:In your cover letter, be specific about your achievements and how they relate to the responsibilities of the Cluster Sales Manager role. We appreciate clear examples that demonstrate your skills and successes.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hyatt.
How to prepare for a job interview at Hyatt Hotels London Stratford
✨Know Your Market
Before the interview, dive deep into the entertainment and extended-stay markets. Understand current trends, key players, and what makes Hyatt stand out in these sectors. This knowledge will help you demonstrate your market awareness and show that you're ready to hit the ground running.
✨Showcase Your Relationship Skills
As a Cluster Sales Manager, building relationships is key. Prepare examples of how you've successfully developed partnerships in previous roles. Be ready to discuss specific strategies you've used to engage clients and convert leads, as this will highlight your ability to drive revenue growth.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific sales scenarios or challenges. Think about past experiences where you identified new business opportunities or managed accounts effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Align with Hyatt's Values
Familiarise yourself with Hyatt's core values: Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Be prepared to discuss how these values resonate with you and how you can embody them in your role. This will show that you're not just a fit for the job, but also for the company culture.
