At a Glance
- Tasks: Welcome guests, take orders, and ensure exceptional dining experiences.
- Company: Hyatt is a global leader in hospitality, committed to learning and growth.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and continuous development opportunities.
- Why this job: Join a diverse team that values individuality and offers a clear career path.
- Qualifications: Friendly, attentive, and efficient; previous food service experience is a plus.
- Other info: Be part of a company recognised as a Great Place to Work!
\”Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\”
Duties & Responsibilities as a Waiter/waitress
- Welcome and engage with guests, accurately taking and relaying food and beverage orders to ensure exceptional service.
- Deliver food and beverages efficiently, maintaining high standards of presentation and quality.
- Ensure the cleanliness and organization of the dining area is maintained in accordance with hygiene and safety regulations.
Handle payment transactions accurately and address guest inquiries or concerns promptly and professionally.
About you
You are a friendly and attentive individual with excellent customer service skills. You work efficiently in a fast-paced environment, ensuring guests have a pleasant dining experience. Previous experience in food service is a plus.
Just some of the benefits you will enjoy as a Waiter/Waitress
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- Life Assurance
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About Hyatt Regency London – The Churchill
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you.We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today forWaiter/Waitressand start your journey with Hyatt Hotels!
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Waiter/Waitress - The Montagu employer: Hyatt Hotels Corporation
Contact Detail:
Hyatt Hotels Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress - The Montagu
✨Tip Number 1
Familiarise yourself with Hyatt's values and mission. When you understand their commitment to empathy, integrity, and inclusion, you can better align your responses during interviews to demonstrate how you embody these principles.
✨Tip Number 2
Showcase your customer service skills in real-time scenarios. If you have the chance, engage with staff or guests at the hotel before your interview to observe and discuss their service approach, which can give you valuable insights to share.
✨Tip Number 3
Prepare to discuss your ability to work in a fast-paced environment. Think of specific examples from your past experiences where you successfully managed multiple tasks while maintaining high service standards.
✨Tip Number 4
Network with current or former employees of Hyatt. They can provide insider tips on the interview process and what qualities the hiring team values most, helping you tailor your approach effectively.
We think you need these skills to ace Waiter/Waitress - The Montagu
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiter/Waitress at The Montagu. Familiarise yourself with the key duties such as guest engagement, order taking, and maintaining cleanliness.
Tailor Your CV: Highlight any relevant experience in food service or customer service on your CV. Use specific examples that demonstrate your ability to work in a fast-paced environment and provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of Hyatt's values. Mention how your skills align with their commitment to exceptional service and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hyatt Hotels Corporation
✨Show Your Personality
As a waiter or waitress, your personality is key to providing excellent customer service. Be friendly and engaging during the interview, showcasing your ability to connect with guests and create a welcoming atmosphere.
✨Demonstrate Your Knowledge of the Menu
Familiarise yourself with the menu items at The Montagu before the interview. Being able to discuss dishes and suggest pairings shows your enthusiasm for the role and your commitment to providing exceptional service.
✨Highlight Your Experience
If you have previous experience in food service, be sure to mention it. Discuss specific situations where you handled customer inquiries or resolved issues, as this demonstrates your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork Skills
Working in a restaurant requires strong teamwork. Share examples of how you've collaborated with colleagues in past roles to ensure smooth service, as this aligns with Hyatt's values of inclusion and respect.