At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join Hyatt Place London Heathrow Airport, a modern hotel with a vibrant atmosphere.
- Benefits: Enjoy discounted hotel stays, free meals, and continuous learning opportunities.
- Other info: Empower your career with Hyatt's global opportunities and supportive culture.
- Why this job: Be part of a dynamic team in a fast-paced, international environment.
- Qualifications: Previous hospitality experience preferred; excellent communication skills are a must.
The predicted salary is between 12 - 15 £ per hour.
Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours.
About Hyatt Place London Heathrow Airport: Hyatt Place London Heathrow Airport offers a modern and convenient stay just minutes from Heathrow Airport, with excellent transport connections to central London. The hotel features 341 spacious guestrooms along with meeting and event spaces designed for business meetings, conferences and social celebrations. Guests also enjoy convenient dining and social spaces throughout the hotel. Dining options include The Gallery, serving breakfast and dinner with a range of familiar favourites and seasonal dishes, and Coffee to Cocktails, offering relaxed all day dining, drinks and cocktails. Colleagues work in a fast paced and international environment welcoming travellers from around the world.
Duties and responsibilities related to the Waiter/ess role:
- Deliver exceptional service, creating memorable dining experiences through prompt, professional, and attentive care.
- Provide a warm and genuine welcome to all guests, ensuring they feel comfortable and valued throughout their visit.
- Maintain strong knowledge of all menu items, including daily specials and promotions, to provide accurate recommendations and guidance.
- Follow departmental standard operating procedures to consistently uphold high service standards.
- Work collaboratively with colleagues to support smooth operations and efficient service delivery.
About you: Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with a natural ability to anticipate guest needs and go above and beyond to create memorable experiences.
Benefits you will enjoy as a Waiter/ess:
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
About Hyatt: At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
WAITER/WAITRESS - FLEXI HOURS employer: Hyatt Hotels Corporation
Hyatt Place London Heathrow Airport is an exceptional employer, offering flexible working hours and a vibrant, multicultural environment that welcomes guests from around the globe. With a strong commitment to employee wellbeing, benefits such as discounted hotel stays, free meals on duty, and continuous learning opportunities ensure that staff feel valued and supported in their career growth. Join a team where individuality is celebrated, and you can truly make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land WAITER/WAITRESS - FLEXI HOURS
✨Tip Number 1
Get to know the venue! Before your interview, pop by Hyatt Place London Heathrow Airport and soak in the atmosphere. Familiarise yourself with the dining options and the vibe of the place. This will not only impress them but also help you tailor your answers to fit their style.
✨Tip Number 2
Practice your people skills! As a waiter/waitress, you'll be interacting with guests from all over the world. Role-play with friends or family to sharpen your communication and interpersonal skills. Show them you can create memorable experiences just like they want!
✨Tip Number 3
Be ready to showcase your knowledge! Brush up on common menu items and seasonal dishes that might be served at Hyatt. During your interview, confidently share your thoughts on how you would recommend dishes or handle guest queries. It shows you're proactive and passionate about the role.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Not only does it streamline the process, but it also shows you're genuinely interested in joining the Hyatt family. Plus, you’ll get updates directly from us about your application status!
We think you need these skills to ace WAITER/WAITRESS - FLEXI HOURS
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A warm and genuine tone can really make your application stand out, especially for a role like Waiter/Waitress where guest interaction is key.
Tailor Your Experience:Make sure to highlight any previous experience in hospitality, especially in premium settings. We love seeing how your past roles have prepared you for this position. Be specific about your duties and how they relate to the responsibilities listed in the job description.
Know the Menu:Demonstrate your knowledge of food and beverage service in your application. Mention any familiarity with menu items or dining experiences you've had. This shows us that you're ready to provide exceptional service and create memorable dining experiences for our guests.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows your enthusiasm for joining our team at Hyatt Place London Heathrow Airport!
How to prepare for a job interview at Hyatt Hotels Corporation
✨Know the Menu Inside Out
Make sure you’re familiar with the menu items, including daily specials and promotions. This will not only help you answer questions confidently but also show your genuine interest in providing excellent service.
✨Showcase Your People Skills
Since this role is all about creating memorable dining experiences, be prepared to demonstrate your communication and interpersonal skills. Share examples of how you've gone above and beyond for guests in previous roles.
✨Emphasise Teamwork
The job requires collaboration with colleagues, so highlight your ability to work well in a team. Discuss any past experiences where you supported your team to ensure smooth operations and efficient service delivery.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, like dealing with difficult guests or busy service times. Think of examples from your past experience that showcase your problem-solving skills and ability to stay calm under pressure.
