At a Glance
- Tasks: Welcome guests, take orders, and ensure a fantastic dining experience.
- Company: Join the Hyatt family at a historic five-star hotel in London.
- Benefits: Enjoy free meals, discounts, and 12 complimentary nights at Hyatt hotels worldwide.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Be part of a diverse team and make every guest feel special.
- Qualifications: Friendly, reliable, and passionate about customer service.
The predicted salary is between 12 - 15 £ per hour.
When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’
About Hyatt Regency London Blackfriars: Hyatt Regency London Blackfriars is located next to Blackfriars Station in the heart of the City of London, within walking distance of St Paul’s Cathedral, Tate Modern and the South Bank. This Grade II listed five‑star hotel stands on the historic site of King Henry VIII’s Bridewell Palace and features 205 stylish guestrooms and suites along with versatile meeting and event spaces.
Duties & Responsibilities as a Waiter/Waitress:
- Greet and welcome guests in a friendly and professional manner
- Take food and drink orders accurately and relay them to the kitchen
- Serve meals and beverages promptly while maintaining service standards
- Ensure tables are clean, well‑presented, and properly set at all times
- Provide menu recommendations and answer customer questions confidently
- Handle payments and operate the till accurately
- Monitor guest satisfaction and address any concerns quickly
- Follow health, safety, and hygiene regulations at all times
About you: You are friendly, approachable, and passionate about providing excellent customer service. You thrive in a fast‑paced environment and work well as part of a team. With strong communication skills and attention to detail, you ensure every guest has a positive dining experience. You are reliable, well‑presented, and willing to go the extra mile for customers.
Just some of the benefits you will enjoy as a Waiter/Waitress:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!
Next steps: Apply today for this Waiter/Waitress role and start your journey with Hyatt Hotels! Our family is always growing.
Waiter/Waitress employer: Hyatt Hotels Corporation
Hyatt Regency London Blackfriars is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusion while providing employees with continuous learning and development opportunities. Located in the heart of London, this historic five-star hotel not only provides competitive benefits such as complimentary hotel stays and free meals on duty but also fosters a sense of family among its staff, ensuring that every team member feels valued and empowered to thrive in their career.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hyatt Hotels Corporation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hyatt Hotels Corporation
Don't be shy about reaching out to Hyatt Hotels Corporation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hyatt Hotels Corporation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hyatt Hotels Corporation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
