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For Companies At a Glance
- Tasks: Welcome guests, take orders, and deliver food with a smile.
- Company: Join the Hyatt family at The Montagu in London.
- Benefits: Enjoy 12 free hotel nights, discounts, and free meals on duty.
- Why this job: Be part of a diverse team and create memorable dining experiences.
- Qualifications: Friendly attitude and customer service skills; food service experience is a bonus.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 11 - 16 £ per hour.
Duties & Responsibilities
- Welcome and engage with guests, accurately taking and relaying food and beverage orders to ensure exceptional service.
- Deliver food and beverages efficiently, maintaining high standards of presentation and quality.
- Ensure the cleanliness and organization of the dining area is maintained in accordance with hygiene and safety regulations.
- Handle payment transactions accurately and address guest inquiries or concerns promptly and professionally.
About You
You are a friendly and attentive individual with excellent customer service skills. You work efficiently in a fast‑paced environment, ensuring guests have a pleasant dining experience. Previous experience in food service is a plus.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- Life Assurance
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About Hyatt Regency London – The Churchill
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award‑winning Churchill Bar & Terrace.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1,150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps
Apply today for Waiter/Waitress and start your journey with Hyatt Hotels!
Waiter/ess - The Montagu employer: Hyatt Hotels Corporation
Contact Detail:
Hyatt Hotels Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess - The Montagu
✨Tip Number 1
Get to know the restaurant scene in your area! Visit places like The Montagu and chat with staff. This not only shows your interest but also helps you understand the vibe and expectations.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, taking orders and handling tricky situations. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Network like a pro! Attend local hospitality events or join online groups. Connecting with industry folks can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by hiring managers. Plus, it shows you’re serious about joining the Hyatt family!
We think you need these skills to ace Waiter/ess - The Montagu
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and attentive nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!
Highlight Relevant Experience: If you've got previous experience in food service, make sure to mention it! We love seeing how your background can contribute to creating exceptional dining experiences for our guests.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us understand how you fit into our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Hyatt Hotels Corporation
✨Know the Menu Inside Out
Familiarise yourself with The Montagu's menu before the interview. Being able to discuss dishes, ingredients, and even suggest pairings shows your enthusiasm and readiness to engage with guests.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional service. Highlight how you handled difficult situations or went above and beyond for a guest, as this aligns perfectly with Hyatt's values.
✨Dress to Impress
Even though it’s a casual dining environment, make sure to dress smartly for your interview. A polished appearance reflects your professionalism and respect for the role you’re applying for.
✨Ask Thoughtful Questions
Prepare a few questions about the team culture, training opportunities, or what a typical day looks like at The Montagu. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
