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- Tasks: Lead a dynamic team to create unforgettable events and ensure top-notch guest service.
- Company: Join Hyatt Regency London – The Churchill, a leader in hospitality.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and continuous learning opportunities.
- Why this job: Be part of a diverse team that values your individuality and career growth.
- Qualifications: Experience in hospitality or food and beverage leadership is preferred.
- Other info: Work in a vibrant environment with a clear path for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
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\”I joined as a server on the catering staff. Thanks to Hyatt\’s training and support, I now oversee a brilliant team that helps brings events to life.\”
Duties & Responsibilities as a Team Leader – Montagu
Oversee all event service activities during the day shift, including opening and closing duties, and help coordinate with other F&B outlets.
Supervise and support the team, make sure breaks are taken on time, and help train new staff when needed.
Handle guest feedback and work with the team to meet service and satisfaction goals like Hysat and GEM.
Give guests correct information about the hotel and its services, and work with other departments to improve their experience.
Request food, drinks, and supplies for the department, and help reduce waste and control costs, including casual staff hours.
Keep track of any maintenance issues in the department and make sure they are fixed quickly.
Just some of the benefits you will enjoy as a Team Leader – Events Service
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Free meals on duty
Life Insurance
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Business attire laundered complimentary
Headspace membership and access to our Employee Assistance Programme
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About you
You are a motivated and service-focused leader with experience in restaurant operations. You guide and support your team to deliver excellent guest service, ensure smooth daily operations, and maintain high standards of quality. Previous experience in hospitality or food and beverage leadership is preferred.
About Hyatt Regency London – The Churchill
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for Team Leader – Events Service and start your journey with Hyatt Hotels!
Our family is always growing. Want to be in the know?
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Team Leader - Events Service employer: Hyatt Hotels Corporation
Contact Detail:
Hyatt Hotels Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Events Service
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Hyatt or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for service shine through. Share stories that highlight your leadership skills and how you've made a difference in previous roles.
✨Tip Number 3
Be proactive! If you see a job posting that excites you, don’t wait around. Apply directly through our website and follow up with a quick email to express your enthusiasm. It shows initiative!
✨Tip Number 4
Prepare for success! Research Hyatt’s values and culture before your interview. Be ready to discuss how your experience aligns with their commitment to empathy, integrity, and inclusion. It’ll set you apart from the crowd!
We think you need these skills to ace Team Leader - Events Service
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share experiences that highlight your service-focused mindset and how you’ve made a difference in previous roles. We want to see your enthusiasm!
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Team Leader role. Mention your experience in supervising teams and handling guest feedback, as these are key aspects we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Hyatt Hotels Corporation
✨Know Your Stuff
Before the interview, make sure you’re familiar with Hyatt's values and the specifics of the Team Leader role. Understand what it means to oversee event service activities and how to support your team effectively. This will show that you’re genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled guest feedback. Highlight how you’ve trained new staff or improved service standards. This will demonstrate your capability to guide and support a team in delivering excellent guest service.
✨Ask Thoughtful Questions
Come prepared with questions that reflect your interest in the role and the company. Ask about the team dynamics, training opportunities, or how they measure success in guest satisfaction. This shows you’re engaged and thinking about how you can contribute.
✨Dress the Part
Since this is a leadership role in hospitality, make sure to dress in smart business attire for the interview. It reflects professionalism and respect for the company’s culture. Plus, it sets a positive tone for your first impression!
