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For Companies At a Glance
- Tasks: Support sales efforts, engage with clients, and create memorable guest experiences.
- Company: Hyatt Regency Birmingham, a contemporary four-star hotel in the city centre.
- Benefits: Competitive salary, 12 complimentary nights, discounted stays, and extensive learning opportunities.
- Why this job: Join a global family and shape your career in hospitality with endless opportunities.
- Qualifications: Experience in a similar role, strong communication skills, and a proactive attitude.
- Other info: Diverse and inclusive workplace with clear career progression and global mobility.
The predicted salary is between 26436 - 26436 £ per year.
Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.
The Role
As a Sales Coordinator, you will have the opportunity to chart your own journey, explore new opportunities and develop a career you may never have imagined within hospitality. Working within the Sales & Marketing team, you’ll support groups & events sales efforts, collaborate with our operations team, and engage with clients throughout various aspects of the sales function. This is a varied role where no two days are the same. You will support with administrative tasks, host hotel tours, recommend packages and ideas to clients, and work with the operations team to create a seamless and memorable journey for our guests. This position is full-time (40 hours per week), typically following office hours, with some evening or weekend work required with advance notice.
Key Responsibilities:
- Respond to all external customer enquiries in a timely, accurate and professional manner with a clear focus on conversion.
- Ensure hotel procedures are accurately followed including business being accurately logged in to Envision, methods of payment confirmed and contracts issued promptly on confirmation of bookings.
- Conduct site inspections and tailored hotel tours to convert prospective clients into confirmed business.
- Manage group and event enquiries in line with agreed revenue strategies, commercial guidelines and brand standards.
- Prepare banquet event orders and work closely with operations to help ensure a smooth guest experience.
- Support the wider team as needed across all Sales & Marketing functions.
Qualifications
About You
The ideal candidate will:
- Have experience within a similar role
- Be well organized, admin focused and able to multitask.
- Have a positive attitude and excellent communication skills.
- Be pro-active, confident and customer focused.
- Be curious, and eager to support the wider commercial team.
What We Offer
- Salary: £26,436.8 per annum
- 12 complimentary nights per year across Hyatt Hotels worldwide
- Discounted stays for you and your family from day one
- Discount on food & beverage when dining as a guest at selected Hyatt Hotels
- Complimentary meals on duty
- 28 days holiday including bank holidays (increasing to 33 days)
- Extensive learning and development opportunities
- Headspace membership and access to our Employee Assistance Programme
- A commitment to Diversity, Equity & Inclusion with opportunities to join one of our UK DE&I Chapters
- Clear career progression and global mobility within Hyatt Hotels
At Hyatt, ‘We care for people so they can be their best.’ This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing which shape everything we do. Being part of Hyatt Regency Birmingham means joining a global family of over 1,150 hotels in more than 70 countries, recognised as a Great Place to Work. Here, individuality is celebrated, and opportunities are yours to shape. Hospitality is more than a job, it’s a career for people who care. Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps
Apply today for this Sales Coordinator role and start your journey with Hyatt Hotels! Hyatt Regency Birmingham is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.
Sales Coordinator employer: Hyatt Hotels Corporation
Contact Detail:
Hyatt Hotels Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Hyatt or similar hotels. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Be proactive! Don’t just wait for job postings; show your interest by visiting the hotel, asking questions, and even dropping off your CV. It shows initiative and can make you stand out.
✨Tip Number 3
Prepare for interviews by researching Hyatt’s values and culture. Think about how your experiences align with their focus on empathy, integrity, and experimentation. This will help you connect during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Hyatt family. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples from your past roles that align with the responsibilities of a Sales Coordinator at Hyatt.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Hyatt Regency Birmingham.
How to prepare for a job interview at Hyatt Hotels Corporation
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Coordinator inside out. Familiarise yourself with Hyatt's values and how they relate to the hospitality industry. This will help you demonstrate your enthusiasm and fit for the company culture.
✨Showcase Your Communication Skills
As a Sales Coordinator, excellent communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in the past. Be ready to discuss how you handle inquiries and ensure customer satisfaction, as this will be crucial in your role.
✨Be Ready to Discuss Organisation
Since the job requires multitasking and strong organisational skills, come prepared with examples of how you've managed multiple tasks or projects simultaneously. Highlight any tools or methods you use to stay organised, as this will show your proactive approach.
✨Embrace Experimentation
Hyatt values experimentation and learning from it. Think of a time when you took a calculated risk in your previous roles. Be ready to share what you learned from that experience and how it can apply to the Sales Coordinator position.