At a Glance
- Tasks: Deliver exceptional massage therapy and ensure guest comfort and satisfaction.
- Company: Join a luxury boutique hotel opening in beautiful Niagara-on-the-Lake.
- Benefits: Competitive pay, comprehensive benefits, and Hyatt travel perks.
- Other info: Collaborative environment with opportunities for professional development.
- Why this job: Shape the spa experience at a brand-new luxury hotel and grow your career.
- Qualifications: Must be registered with the College of Massage Therapists of Ontario.
The predicted salary is between 30000 - 40000 £ per year.
Location and Availability
Niagara-on-the-Lake, ON Opening: Summer 2026 Part‑time and full‑time positions available.
Job Summary
The Clayfield is a new 102‑room luxury boutique hotel opening in Niagara‑on‑the‑Lake, part of the Unbound Collection by Hyatt.
The Registered Massage Therapist (RMT) will provide exceptional therapeutic massage treatments and support the spa’s high standards of professionalism, cleanliness, and guest care under the direction of the Spa Director.
Responsibilities
- Deliver exceptional massage therapy treatments while ensuring guest comfort, safety, and satisfaction.
- Conduct professional consultations and customize treatments based on guest needs and health history.
- Recommend appropriate home‑care and retail products to support treatment results.
- Maintain accurate client treatment records and documentation.
- Prepare treatment rooms before and after each service, maintaining exceptional cleanliness and sanitation standards.
- Ensure linens, supplies, and equipment are fully stocked and maintained.
- Support overall spa presentation by assisting with light housekeeping throughout the spa.
- Build guest loyalty through genuine hospitality and personalized service.
- Work collaboratively with aestheticians, spa attendants, reception, and leadership to ensure seamless guest experiences.
- Participate in pre‑opening training, product education, and ongoing professional development.
- Follow all Health Canada, CMTO, hotel, and workplace health and safety regulations.
- Support additional operational duties as required.
Qualifications
- Current registration with the College of Massage Therapists of Ontario.
- Professional liability insurance.
- Previous experience in luxury spa, hotel spa, wellness, or clinical environments preferred.
- Exceptional guest service and communication skills.
- Strong professionalism and commitment to confidentiality.
- Knowledge of retail recommendations and guest education.
- Team‑oriented mindset with flexibility to support daily operations.
- Evening, weekend, and holiday availability.
Benefits
- Competitive compensation and a comprehensive benefits package designed to support your well‑being and long‑term growth.
- A rare opportunity to help shape the spa operation of a brand‑new luxury hotel.
- Work within a collaborative environment supported by ownership, Urgo Hotels & Resorts Canada and Hyatt.
- Access to Hyatt colleague travel benefits.
- A workplace culture rooted in respect, craftsmanship, and pride of place in beautiful Niagara‑on‑the‑Lake.
Now accepting applications from candidates currently residing in Canada with full working rights. We are only able to respond to candidates selected for interview.
This position is at a location where Hyatt is not the employer.
The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.
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Registered Massage Therapist (RMT) employer: Hyatt Hotels Corporation
Hyatt Hotels Corporation is an exceptional employer, offering a vibrant work culture at the Hyatt Regency London - The Churchill, where teamwork and customer service are at the heart of everything we do. Employees enjoy fantastic benefits such as free meals on duty, 12 complimentary nights at Hyatt Hotels, and opportunities for continuous personal development, making it a rewarding place to grow your career in hospitality.
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We think this is how you could land Registered Massage Therapist (RMT)
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We think you need these skills to ace Registered Massage Therapist (RMT)
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