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- Tasks: Welcome guests, manage check-ins and check-outs, and coordinate with hotel departments.
- Company: Join the Hyatt family, a global leader in hospitality with a focus on inclusivity.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounts for friends and family, and continuous learning opportunities.
- Why this job: Be part of a team that values empathy, respect, and personal growth in a vibrant environment.
- Qualifications: Previous hotel experience preferred; strong communication and basic computer skills are essential.
- Other info: Join a diverse team dedicated to making travel more human and connected.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state‑of‑the‑art event space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.
Duties and responsibilities related to the Receptionist role:
- Welcome guests upon arrival and verify their booking details.
- Perform the check‑in process efficiently, providing room keys and information about the hotel facilities.
- Handle the check‑out process, including billing, payments, and feedback collection.
- Coordinate with housekeeping to ensure rooms are ready for new arrivals.
- Liaise with other departments (housekeeping, maintenance, food and beverage) to meet guest needs and requests.
About you:
- Previous experience in hotel front office within the luxury segment is preferred.
- Strong communication skills and familiarity with hotel management software and basic computer skills are ideal.
Benefits of the Receptionist role include:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt “We care for people so they can be their best”. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this Receptionist role and start your journey with Hyatt Hotels!
Receptionist employer: Hyatt Hotels Corporation
Contact Detail:
Hyatt Hotels Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the hotel inside out! Familiarise yourself with Park Hyatt London River Thames and its offerings. When you walk in for an interview, being able to chat about the hotel’s features and nearby attractions will show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the face of the hotel, so it’s crucial to come across as friendly and professional. Try role-playing with a friend or family member to get comfortable with welcoming guests and handling their queries.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Hyatt. Plus, it shows you’re proactive and keen to learn more about the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter. Let’s get you that dream job!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to customise your application for the Receptionist role at Park Hyatt. Highlight your relevant experience in hotel front office and any specific skills that match the job description. It shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, just like we do with our guests!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Hyatt Hotels Corporation
✨Know the Hotel Inside Out
Before your interview, make sure you research Park Hyatt London River Thames thoroughly. Familiarise yourself with their facilities, services, and nearby attractions. This will not only show your enthusiasm for the role but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Communication Skills
As a Receptionist, strong communication is key. During the interview, practice clear and confident speaking. You might be asked to role-play a check-in scenario, so be ready to demonstrate how you would welcome guests and handle their requests with warmth and professionalism.
✨Highlight Relevant Experience
If you have previous experience in hotel front office roles, make sure to discuss specific examples that showcase your skills. Talk about how you’ve handled check-ins, liaised with other departments, or resolved guest issues. This will help the interviewer see how you can contribute to their team.
✨Emphasise Your Fit with Their Values
Hyatt values empathy, integrity, respect, inclusion, experimentation, and wellbeing. Think of examples from your past experiences that align with these values. Showing that you resonate with their culture will make you a more appealing candidate.
