Luxury Hotel Front Desk Concierge – Guest Experience
Luxury Hotel Front Desk Concierge – Guest Experience

Luxury Hotel Front Desk Concierge – Guest Experience

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, manage check-ins/outs, and coordinate with hotel departments.
  • Company: Join a leading global hospitality company at Park Hyatt London River Thames.
  • Benefits: Enjoy hotel discounts, complimentary nights, and growth opportunities.
  • Why this job: Be the face of luxury hospitality and create unforgettable guest experiences.
  • Qualifications: Experience in hotel front office and excellent communication skills.
  • Other info: Dynamic work environment with opportunities for career advancement.

The predicted salary is between 30000 - 42000 £ per year.

A leading global hospitality company is seeking a Receptionist for their Park Hyatt London River Thames location. The ideal candidate will have experience in hotel front office, excellent communication skills, and familiarity with hotel management software.

Responsibilities include:

  • Welcoming guests
  • Managing check-ins and check-outs
  • Coordinating with various departments

The position offers numerous benefits including hotel discounts and complimentary nights, making it a fantastic opportunity to grow within a recognized company.

Luxury Hotel Front Desk Concierge – Guest Experience employer: Hyatt Hotels Corporation

As a leading global hospitality company, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and development. Our Park Hyatt London River Thames location offers unique benefits such as hotel discounts and complimentary nights, ensuring our team members enjoy the same exceptional experiences we provide to our guests. Join us to be part of a dynamic environment where your contributions are valued and rewarded.
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Contact Detail:

Hyatt Hotels Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Luxury Hotel Front Desk Concierge – Guest Experience

Tip Number 1

Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on openings or can put in a good word for you.

Tip Number 2

Practice your communication skills! Since this role is all about guest experience, make sure you can confidently chat about your previous experiences and how you can enhance guests' stays.

Tip Number 3

Familiarise yourself with hotel management software. If you know what systems are commonly used, it’ll show you’re proactive and ready to hit the ground running when you land that interview.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.

We think you need these skills to ace Luxury Hotel Front Desk Concierge – Guest Experience

Hotel Front Office Experience
Excellent Communication Skills
Familiarity with Hotel Management Software
Guest Relations
Check-in and Check-out Management
Coordination with Departments
Customer Service Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Experience: Make sure to highlight any previous experience in hotel front office roles. We want to see how your background aligns with the responsibilities of welcoming guests and managing check-ins and check-outs.

Communication is Key: Since excellent communication skills are a must, don’t shy away from showcasing your ability to interact with guests and coordinate with various departments. Use clear and friendly language in your application!

Familiarity with Software: If you’ve got experience with hotel management software, let us know! Mentioning specific tools you’ve used can really set you apart from other candidates.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Park Hyatt London River Thames!

How to prepare for a job interview at Hyatt Hotels Corporation

Know Your Stuff

Familiarise yourself with the Park Hyatt London River Thames and its unique offerings. Research their services, amenities, and any recent news. This will not only impress your interviewers but also help you answer questions more confidently.

Showcase Your Communication Skills

As a concierge, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common guest scenarios with a friend to demonstrate your problem-solving skills and ability to handle various situations.

Dress to Impress

First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the industry and shows that you take the opportunity seriously.

Prepare Questions

Have a few thoughtful questions ready to ask your interviewers. This shows your genuine interest in the role and the company. You could ask about team dynamics, training opportunities, or how they measure success in the concierge role.

Luxury Hotel Front Desk Concierge – Guest Experience
Hyatt Hotels Corporation
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