At a Glance
- Tasks: Provide top-notch service, handle enquiries, and perform maintenance tasks to ensure guest satisfaction.
- Company: Join Hyatt, a global leader in hospitality with a supportive culture.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and wellness perks.
- Other info: Opportunities for career growth and continuous learning in a vibrant environment.
- Why this job: Be part of a dynamic team, making a real difference in guest experiences.
- Qualifications: Experience in engineering or maintenance, strong problem-solving skills, and a proactive attitude.
The predicted salary is between 25000 - 30000 £ per year.
Duties and Responsibilities
- Provide a courteous and professional service at all times.
- Handle guest and employee enquiries efficiently, providing prompt follow‑up and reporting or handing over unresolved problems to the next shift engineer if no immediate solution can be found.
- Record consumption of gas, water and electricity on a daily basis and try to conserve energy without reducing or suppressing the comfort of the customer.
- Be flexible throughout the working day, so as to meet demands from the guest.
- Work closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Perform basic electrical, plumbing, carpentry, painting and preventive maintenance work orders.
- Monitor and request purchase of parts and consumables from your manager.
- Ensure cleanliness of all work areas and protect the walls and floors during work.
- Ensure effective energy conservation is always observed.
- Ensure fire, life and safety systems are operational.
- Perform emergency procedures relating to fire, life and safety, tending to fire alarms and lift rescue.
- Ensure timely completion of work orders and preventive maintenance tasks (PPMs).
- Report any abnormal conditions noticed at any time in line with safety‑related equipment to your manager.
- Assist other engineers when required and work as a team.
- Diagnose malfunctions in systems and components and rectify defects.
- Recognize and identify areas of hazard that require reporting to your manager.
- Use and maintain a variety of power tools and testing equipment.
About You
We are looking for a skilled and proactive Shift Engineer with a strong commitment to maintaining high operational standards and supporting exceptional guest experiences. Previous experience in a similar engineering or maintenance role within hospitality is highly advantageous, with hotel or resort experience considered a strong asset. A hands‑on approach, strong problem‑solving skills, and the ability to work independently during shifts are essential. You will be highly organised, detail‑oriented, and capable of prioritising tasks in a fast‑paced environment, while maintaining a professional and service‑focused attitude when interacting with guests and colleagues.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start.
- Free monthly massages.
- Access to the hotel gym.
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide a clear career path as well as promotion opportunities across Hyatt Hotels worldwide.
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all‑inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.
Shift Engineer in Liverpool employer: Hyatt Hotels Corporation
Hyatt is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture where teamwork and flexibility are key. With benefits such as complimentary hotel stays, free meals, and continuous learning opportunities, Hyatt empowers its Shift Engineers to thrive in a dynamic environment while ensuring guest satisfaction. Join us at one of our stunning locations and be part of a global hospitality leader committed to caring for people so they can be their best.
