Head Chef in Liverpool

When you work in Hawaii, it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ At Andaz, we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

Duties and responsibilities related to the Head Chef role:

• To ensure that culinary activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
• To conduct regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
• To ensure that all guest contact culinary colleagues deliver the brand promise and provide exceptional guest service at all times.
• To ensure that culinary colleagues also provide excellent service to internal guests as appropriate.
• To spend time in culinary areas observing employee-guest/employee-internal customer interaction, working through Heads of Department to coach colleagues as necessary.
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• To assist in the preparation of the annual business plan for Food and Beverage.
• To assist in monthly reforecasting.
• To assist in proactively managing costs based on key performance indicators, working through the respective Heads of Department as appropriate.
• To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to.
• To assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
• To ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• To monitor all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary.
• To make sure that the Culinary Departments respond to the results of the Consumer Audit and to ensure that the relevant changes are implemented.
• To work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• To make sure that culinary colleagues work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
• To make sure that all colleagues are up to date with the availability of seasonal and new products on the market.
• To taste and monitor the food products served throughout the operation, providing feedback where appropriate.

About You:

You will have proven experience as a Head Chef in a hotel or high-volume kitchen. A skilled culinary professional, you bring strong leadership and organisational abilities, along with a commitment to upholding the highest standards of quality, consistency, and presentation.

Benefits of the Head Chef role include:

• 12 complimentary nights a year across Hyatt Hotels worldwide.
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free Meals on duty in our colleague restaurant.
• Uniform provided and laundered complimentary.
• Headspace membership and access to our Employee Assistance Programme.
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Head Chef role and start your journey with Hyatt Hotels!