Duties and responsibilities of the Junior Sommelier role:
- Assist in storing and organising wine inventory, ensuring proper handling and rotation.
- Support senior sommeliers during service, helping with wine presentation and pouring.
- Take part in wine tastings and training sessions to develop basic wine knowledge and service skills.
- Help prepare wine for events, menus, or pairings under the guidance of the sommelier team.
- Assist with setting up and clearing wine service areas, ensuring cleanliness and organisation.
- Deliver exceptional, personalised service to all guests, ensuring a memorable dining experience.
- Demonstrate strong knowledge of menus, ingredients, and beverages to confidently guide guests and make recommendations.
- Assist with restaurant service and ensuring a seamless dining experience throughout service.
- Prepare and maintain restaurant set-ups, side stations and service areas, while ensuring tables are impeccably presented at all times.
- Clear and reset tables efficiently, maintain cleanliness of glassware and equipment, and contribute to the smooth running of daily operations.
- Proactively identify opportunities to upsell and maximise revenue while enhancing the guest experience.
- Monitor guest satisfaction throughout service, responding promptly to requests and resolving any concerns effectively.
- Maintain high standards of cleanliness, presentation, and organisation within the restaurant and service areas.
- Work collaboratively with the wider team to ensure smooth daily operations and excellent service delivery.
About you
We are looking for a passionate and service-driven individual with a genuine love for hospitality. WSET Level 2 (or equivalent) and prior experience in a fine dining restaurant or luxury hotel is highly desirable. Previous experience in a similar role within a restaurant or hotel environment is advantageous. You will have excellent communication skills, a proactive attitude, and the ability to remain calm under pressure while delivering outstanding guest experiences. A strong team spirit, attention to detail, and commitment to high standards are essential.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities with clear career progression pathways across Hyatt Hotels worldwide
Apply today for the Junior Sommelier role and start your journey with Hyatt Hotels!
Junior Sommelier employer: Hyatt Hotels Corporation
Hyatt Hotels Corporation is an exceptional employer, offering a vibrant work culture at the Hyatt Regency London - The Churchill, where teamwork and customer service are at the heart of everything we do. Employees enjoy fantastic benefits such as free meals on duty, 12 complimentary nights at Hyatt Hotels, and opportunities for continuous personal development, making it a rewarding place to grow your career in hospitality.
