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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join Hyatt Regency London Olympia, part of a major redevelopment project.
- Benefits: Enjoy 12 free hotel nights, discounts for family, and continuous learning opportunities.
- Why this job: Be part of a diverse team making travel more human and sustainable.
- Qualifications: Experience in housekeeping management and strong leadership skills required.
- Other info: Great career growth potential in a supportive and inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Hyatt Regency London Olympia
Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London's historic convention centre built in 1873, into a comprehensive convention, entertainment, and cultural district in West London. Anchored by the iconic glass barrel-vaulted roofs of the Grand and National Halls, the new 14-acre site will feature a boutique multi-screen arthouse cinema, a 4,000-capacity music and performing arts venue, a 1,500-seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co-working spaces. Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, as well as a lobby lounge. Additionally, there will be three meeting rooms and direct connectivity to the London Olympia Convention Centre.
Duties and responsibilities related to the Housekeeping Manager role:
- Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organisation, and guest satisfaction and feedback.
- Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property.
- Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels.
- Liaise, monitor, and collaborate with housekeeping services provider to ensure adherence to cleaning protocols and brand standards.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance.
- Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences.
About you:
Previous experience in housekeeping management within the premium hotel segment is essential. Excellent leadership, communication, interpersonal, and guest service skills are required.
Benefits of the Housekeeping Manager role include:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Business attire laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Next Steps: Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!
Housekeeping Manager employer: Hyatt Hotels Corporation
Contact Detail:
Hyatt Hotels Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with Hyatt or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you get the chance, create a portfolio showcasing your previous housekeeping management successes. Include photos of well-maintained spaces and any cleaning schedules you've developed. This will help us see your attention to detail.
✨Tip Number 3
Prepare for the interview by brushing up on Hyatt's values and how they align with your own. Be ready to discuss how you can contribute to their mission of making travel more human and ensuring guest satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Hyatt family and being part of something special.
We think you need these skills to ace Housekeeping Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housekeeping Manager role. Highlight your previous experience in housekeeping management and how it aligns with the exceptional standards we uphold at Hyatt.
Showcase Your Leadership Skills: We want to see your leadership style! Share examples of how you've led teams in the past, especially in maintaining cleanliness and guest satisfaction. This will help us understand how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while showcasing your personality.
Apply Through Our Website: Don’t forget to apply through our official website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Hyatt Regency London Olympia.
How to prepare for a job interview at Hyatt Hotels Corporation
✨Know Your Stuff
Before the interview, make sure you’re familiar with Hyatt's values and the specifics of the Housekeeping Manager role. Brush up on your knowledge of cleaning protocols, inventory management, and guest satisfaction strategies. This will show that you’re not just interested in the job, but that you understand what it takes to excel in it.
✨Showcase Your Leadership Skills
As a Housekeeping Manager, you'll need to lead a team effectively. Prepare examples from your past experience where you successfully managed a team or improved processes. Highlight your communication and interpersonal skills, as these are crucial for maintaining high standards and ensuring guest satisfaction.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the housekeeping department’s current challenges or how they measure guest satisfaction. This not only shows your interest but also gives you a chance to assess if this is the right fit for you.
✨Dress the Part
First impressions matter, especially in hospitality. Dress in smart business attire that reflects the professionalism expected at Hyatt. This will help you feel confident and ready to impress during your interview.
