At a Glance
- Tasks: Maintain a luxury hotel by performing repairs and ensuring guest comfort.
- Company: Join the pre-opening team at Hyatt's newest luxury hotel in Niagara-on-the-Lake.
- Benefits: Competitive pay, comprehensive benefits, and travel perks with Hyatt.
- Other info: Collaborative work environment with opportunities for personal growth.
- Why this job: Be part of shaping a brand-new luxury hotel experience from the ground up.
- Qualifications: Previous maintenance experience and basic repair skills preferred.
The predicted salary is between 22000 - 28000 £ per year.
Join the Pre-Opening Team at Niagara-on-the-Lake's newest luxury hotel, The Clayfield, a 102-room luxury boutique hotel opening in Summer 2026. Operated by Urgo Hotels & Resorts Canada, The Clayfield will deliver a highly personalized, refined guest experience grounded in calm luxury, craftsmanship, and a strong sense of place.
As a General Maintenance, you will play an essential role in maintaining the comfort, safety, functionality, and presentation of the hotel. Reporting to the Maintenance leadership team, you will support the day-to-day upkeep of guest rooms, public areas, back-of-house spaces, and hotel systems while contributing to a seamless luxury guest experience through attention to detail, responsiveness, and pride in your work.
What You'll Do
- Respond promptly and professionally to guest maintenance requests and work orders throughout the property.
- Perform routine repairs and preventative maintenance in guest rooms, public areas, and back-of-house spaces.
- Assist with maintaining hotel systems including lighting, plumbing, HVAC, painting, furniture, fixtures, and equipment.
- Conduct daily inspections to ensure the hotel remains safe, functional, and well maintained at all times.
- Support room preventative maintenance programs to ensure guestrooms consistently meet luxury brand standards.
- Assist with setup, repairs, and maintenance related to hotel operations, events, and seasonal requirements.
- Maintain organized engineering storage areas, tools, equipment, and inventory supplies.
- Identify potential maintenance concerns proactively and communicate issues to leadership in a timely manner.
- Follow all workplace safety procedures, emergency protocols, and hotel operational standards.
- Work collaboratively with Housekeeping, Front Office, Food & Beverage, and other departments to support the overall guest experience.
- Demonstrate professionalism, positive body language, and a solution-oriented approach in all interactions.
- Support sustainability and energy conservation initiatives where possible.
- Uphold brand standards while contributing to a polished and welcoming hotel environment.
- Perform other job-related duties as assigned.
What You'll Bring
- Previous maintenance experience in hotels, residential buildings, or commercial properties is preferred.
- Basic knowledge of plumbing, electrical, painting, drywall, HVAC, and general repair work.
- Strong problem-solving skills with the ability to prioritize and respond efficiently to maintenance needs.
- Ability to work independently while maintaining attention to detail and quality standards.
- Strong communication and interpersonal skills with a guest-focused mindset.
- Must be reliable, organized, and able to thrive in a fast-paced hospitality environment.
- Availability to work a flexible schedule including evenings, weekends, holidays, and on-call shifts if required.
- Ability to stand, walk, lift, bend, and perform physical tasks for extended periods.
- WHMIS knowledge and workplace safety awareness are preferred.
- Experience with hotel systems and preventative maintenance programs is an asset.
- A collaborative mindset and willingness to support the team wherever needed.
Why Join us
- Competitive compensation and a comprehensive benefits package designed to support your well-being and long-term growth.
- A rare opportunity to help shape and maintain a brand-new luxury hotel from opening onward.
- Work within a collaborative environment supported by ownership, Urgo Hotels & Resorts Canada, and Hyatt.
- Access to Hyatt colleague travel benefits.
- A workplace culture rooted in respect, craftsmanship, and pride of place in beautiful Niagara-on-the-Lake.
StudySmarter Expert Advice🤫
We think this is how you could land General Maintenance
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Hyatt Hotels Corporation.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Hyatt Hotels Corporation.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Hyatt Hotels Corporation, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace General Maintenance
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Hyatt Hotels Corporation that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Hyatt Hotels Corporation specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Hyatt Hotels Corporation will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Hyatt Hotels Corporation
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Hyatt Hotels Corporation a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Hyatt Hotels Corporation.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Hyatt Hotels Corporation, showcasing your work ethic and the quality of your previous roles in janitorial services.
