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For Companies At a Glance
- Tasks: Welcome guests and provide top-notch service at our vibrant hotel.
- Company: Join the Hyatt family, a global leader in hospitality.
- Benefits: Enjoy 12 free nights at Hyatt hotels and discounts for friends and family.
- Why this job: Be part of a diverse team making travel more human and connected.
- Qualifications: Experience in hospitality preferred; strong attention to detail and communication skills required.
- Other info: Great career growth opportunities and a supportive work environment.
The predicted salary is between 20000 - 30000 £ per year.
About Hyatt Place London Heathrow Airport Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s traveler. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.
Duties and responsibilities related to the Front Office Host Nights role:
- To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest whenever the possibility arises in order to maximize hotel sales.
- To have a full working knowledge of the Hyatt Membership program and its benefits, taking every opportunity to enroll new members.
- Whenever possible to anticipate guest’s needs, to be aware of all written and spoken requests, to carry out these requests in a courteous and helpful manner.
- To be fully conversant and able to operate the hotels front office systems.
- Ensure that all charges are correctly posted to the guests bills following the standard procedures.
- Be aware of the hotel availability and that every opportunity to maximize room sales is taken.
About You:
- Previous experience in a premium hospitality setting is preferred.
- You have strong attention to detail, a reliable work ethic, and proficiency in conversational English to communicate effectively with colleagues and guests.
Benefits of the Front Office Host Nights role include:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this Front Office Host Nights role and start your journey with Hyatt Hotels! Our family is always growing.
Front Office Host - Nights employer: Hyatt Hotels Corporation
Contact Detail:
Hyatt Hotels Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Host - Nights
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Hyatt's values and culture. This way, you can show how your personality aligns with their mission of caring for people.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in hospitality and demonstrate your attention to detail.
✨Tip Number 3
Network like a pro! Connect with current Hyatt employees on LinkedIn or at industry events. They can provide insider tips and might even refer you for the Front Office Host role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Hyatt family.
We think you need these skills to ace Front Office Host - Nights
Some tips for your application 🫡
Know the Hotel Inside Out: Before you even start writing your application, make sure you’re familiar with Hyatt Place and what we offer. Mention our facilities, services, and any special promotions in your application to show us you’re genuinely interested!
Show Off Your Experience: If you've got previous experience in hospitality, flaunt it! Highlight specific roles or tasks that relate to being a Front Office Host. We want to see how your background makes you a perfect fit for our team.
Be Personable and Professional: When crafting your application, keep it friendly yet professional. Use conversational English to reflect the way we communicate with our guests. Remember, we value empathy and respect, so let that shine through!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re tech-savvy and ready to embrace our innovative approach at Hyatt.
How to prepare for a job interview at Hyatt Hotels Corporation
✨Know Your Stuff
Before the interview, make sure you’re fully conversant with Hyatt Place's facilities, services, and any special promotions. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Experience
Highlight your previous experience in premium hospitality settings. Be ready to share specific examples of how you've anticipated guests' needs or handled requests, as this aligns perfectly with what they’re looking for in a Front Office Host.
✨Communicate Clearly
Since proficiency in conversational English is key, practice articulating your thoughts clearly. You might even want to rehearse common interview questions with a friend to boost your confidence and ensure you can communicate effectively.
✨Embrace Their Values
Familiarise yourself with Hyatt’s core values like Empathy, Integrity, and Inclusion. During the interview, try to weave these values into your responses, demonstrating that you align with their culture and are ready to contribute positively to the team.
