Corporate & Diplomatic Sales Manager

Corporate & Diplomatic Sales Manager

Full-Time 49500 - 60500 £ / year (est.) No working from home possible
Hyatt Hotels Corporation

At a Glance

  • Tasks: Lead corporate and diplomatic sales strategies to drive revenue growth.
  • Company: Join the luxury Park Hyatt London River Thames team.
  • Benefits: Enjoy 12 free hotel nights, discounts, and career development opportunities.
  • Other info: Dynamic work environment with global career opportunities.
  • Why this job: Make a real impact in luxury hospitality while building valuable relationships.
  • Qualifications: Proven sales experience in hospitality or corporate sectors.

The predicted salary is between 49500 - 60500 £ per year.

When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline. The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London's landmarks, Park Hyatt London River Thames offers the perfect launchpad for guests who love curated experiences.

Duties and Responsibilities Related to the Corporate & Diplomatic Sales Manager Role

  • As Corporate & Diplomatic Sales Manager, you will lead the hotel's corporate, diplomatic and new business development strategy, driving revenue growth across key market segments and strengthening Park Hyatt London River Thames' position within the luxury hospitality market.
  • Working closely with the Director of Sales and wider commercial team, you will position Park Hyatt London River Thames as the preferred luxury hotel partner for corporate travellers, diplomatic delegations, groups and events.
  • Through a strategic and relationship-focused approach, you will help expand market share, develop long-term partnerships and contribute to the hotel's continued commercial success.

Key responsibilities include:

  • Developing and implementing a strategic sales plan to drive revenue growth across the corporate, diplomatic and new business development segments.
  • Building and maintaining strong relationships with multinational corporations, local corporate accounts, embassies, high commissions and international organisations.
  • Managing and growing a portfolio of key accounts, maximising transient, group and event revenue through proactive account management.
  • Identifying and converting new business opportunities through sales calls, networking events, client meetings and sales trips.
  • Negotiating corporate agreements, preferred rates and bespoke packages in line with commercial objectives.
  • Representing the hotel at industry events, trade shows and diplomatic functions to strengthen brand awareness and generate new business.
  • Collaborating with Revenue, Events and Operations teams to deliver exceptional client experiences and achieve sales targets.
  • Monitoring market trends and competitor activity, while producing accurate forecasts, reports and account plans to support business growth.

About You

You are a commercially driven sales professional with proven experience in hospitality sales, corporate sales, business development or account management. Experience within a luxury hotel environment would be highly advantageous, with a strong understanding of the corporate and diplomatic market segments.

You are a confident communicator and skilled negotiator who can build meaningful relationships with key stakeholders and successfully convert opportunities into revenue. Equally comfortable managing existing accounts and securing new business, you have a track record of delivering results and exceeding targets.

Your strong organisational skills and attention to detail enable you to manage multiple priorities in a fast-paced environment while maintaining exceptional service standards. You enjoy working collaboratively across departments and are proactive, self-motivated and solutions-focused in your approach.

Most importantly, you bring enthusiasm, initiative and a genuine passion for luxury hospitality, creating exceptional experiences that reflect the sophisticated and enriching nature of the Park Hyatt brand.

Benefits You Will Enjoy as a Corporate & Diplomatic Sales Manager

  • 12 complimentary nights a year across Hyatt Hotels worldwide.
  • Discounted hotel stays across Hyatt for you, your family and friends from your first day.
  • Complimentary business attire laundering.
  • Headspace membership and access to our Employee Assistance Programme.
  • 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels.
  • Continuous learning and development opportunities with clear career progression pathways.
  • Global career opportunities across Hyatt Hotels and Resorts worldwide.

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all-inclusive resorts across more than 80 countries, Hyatt offers opportunities to build your career within a global hospitality company recognised among Fortune's Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

Next Steps: Apply today for this Corporate & Diplomatic Sales Manager role and begin your journey with Park Hyatt London River Thames and Hyatt Hotels.

Corporate & Diplomatic Sales Manager employer: Hyatt Hotels Corporation

Hyatt Hotels Corporation is an exceptional employer, offering a vibrant work culture at the Hyatt Regency London - The Churchill, where teamwork and customer service are at the heart of everything we do. Employees enjoy fantastic benefits such as free meals on duty, 12 complimentary nights at Hyatt Hotels, and opportunities for continuous personal development, making it a rewarding place to grow your career in hospitality.

Hyatt Hotels Corporation

Contact Details:

Hyatt Hotels Corporation Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Corporate & Diplomatic Sales Manager

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hyatt Hotels Corporation. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Hyatt Hotels Corporation

Don't be shy about reaching out to Hyatt Hotels Corporation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Corporate & Diplomatic Sales Manager

Sales Strategy Development
Relationship Management
Account Management
Negotiation Skills
Market Analysis
Revenue Growth
Networking

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hyatt Hotels Corporation and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Hyatt Hotels Corporation

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!