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\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"
Joining Andaz London Liverpool Street means becoming part of a five-star lifestyle hotel located in the heart of vibrant East London. Just moments from Liverpool Street Station, the hotel sits at the centre of one of London’s most trendy neighborhoods.
The hotel features 267 guestrooms and suites along with a collection of distinctive food and beverage experiences including a brasserie, café bar, wine lounge, gastropub and Japanese restaurant, creating a diverse and fast paced environment for colleagues. Andaz also offers 14 unique meeting and event spaces including the historic 1901 Ballroom and the Masonic Temple, both rich in character and heritage.
At Andaz, which translates from Hindi as "personal style", colleagues are encouraged to be their authentic selves while delivering personalised and memorable experiences for guests.
Duties and responsibilities related to the Senior MICE Sales Manager role
- To manage a portfolio of accounts by continuously build on client relationships while keeping with the hotel culture and approach to maintain a high level of loyalty
- Prospecting, quoting, negotiating and contracting for groups and events enquiries
- Using market intelligence reports and working with third parties, identifying opportunities within your market segment, assessing the potential for new business
- Daily site visits, offsite client meetings and presentations
- Fam trips and networking events
- Undertake sales trips within the territory as required and determined by annual marketing plan
- Stay up to date with market trends and competitor activity to identify business leads and ensure contribution to the overall hotel sales strategy
- To ensure the system is updated on regular and timely basis
About you
Previous experience in MICE, corporate, group sales, or a similar hotel sales role within the premium hospitality sector is essential. You are a highly motivated sales professional with a proven track record of developing business opportunities, building strong client relationships, and achieving ambitious revenue targets. You possess excellent communication, negotiation, and presentation skills, with the ability to engage confidently with corporate clients, event planners, and key stakeholders. You are commercially minded, organised, and able to manage multiple projects and deadlines in a fast-paced environment. A strong understanding of the MICE market, revenue principles, and hotel operations is highly desirable. Familiarity with CRM systems, sales reporting tools, and hotel management software is advantageous. Above all, you are passionate about delivering exceptional service, creating memorable events, and contributing to the overall success of the business.
Benefits you will enjoy as a Senior MICE Sales Manager
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free monthly massages
- Access to the hotel gym
- Free meals on duty in our colleague restaurant
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
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Senior MICE Sales Manager in City of London employer: Hyatt Hotels Corporation
Hyatt Hotels Corporation is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development within the luxury hospitality sector. Located in the heart of London, team members benefit from a dynamic environment that fosters creativity and collaboration, alongside competitive benefits and opportunities to enhance their skills in event management.
