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For Companies At a Glance
- Tasks: Serve food and drinks while providing top-notch service to guests.
- Company: Join the vibrant team at Hyatt Regency Birmingham, a leading hotel in the city centre.
- Benefits: Earn ÂŁ12.21 per hour, enjoy discounted stays, free meals, and extensive training opportunities.
- Why this job: Be part of a diverse team that values your individuality and career growth.
- Qualifications: Experience in Food & Beverage and excellent interpersonal skills are a must.
- Other info: Flexible hours and a commitment to diversity make this a great place to work.
The predicted salary is between 10 - 15 ÂŁ per hour.
Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four-star hotel offers direct access to the vibrant canal-side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub-style bar, and a luxurious spa with an indoor pool and fitness centre.
The Role
Your main responsibilities will include serving food and beverage orders and fulfilling guest requests while maintaining efficient, high-quality service in line with our hotel standards. You will also have opportunities to upsell and cross-sell other facilities and services offered by the hotel. The position offers flexible working arrangements on a casual basis.
Key Responsibilities
- Serve food and beverage orders promptly and accurately.
- Maintain high standards of service and cleanliness.
- Upsell and promote hotel facilities and services.
- Ensure compliance with health and safety standards.
About you
You will have experience in a Food & Beverage environment of a similar standard. With excellent interpersonal skills, you will be welcoming and attentive. We are looking for team players who are proactive in their duties and strive for career progression.
What we offer
- The rate of pay ÂŁ12.21 per hour
- Discounted stays for you and your family from day one
- Discount on food & beverage when dining as a guest at selected Hyatt Hotels
- Complimentary meals on duty
- Extensive learning and development opportunities
- Headspace membership and access to our Employee Assistance Programme
- A commitment to Diversity, Equity & Inclusion with opportunities to join one of our UK DE&I Chapters
- Clear career progression and global mobility within Hyatt Hotels
At Hyatt “We care for people so they can be their best”. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps
Apply today for this Casual Waiter/Waitress role and start your journey with Hyatt Hotels!
Casual Waiter/Watiress employer: Hyatt Hotels Corporation
Contact Detail:
Hyatt Hotels Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Waiter/Watiress
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Hyatt Regency Birmingham. Familiarise yourself with the layout and vibe of the place. This will not only impress your interviewers but also help you feel more confident when discussing how you can contribute to their team.
✨Tip Number 2
Practice your people skills! As a Casual Waiter/Waitress, you'll be interacting with guests all day. Role-play with friends or family to sharpen your communication and upselling techniques. Show us that you can create a welcoming atmosphere and handle requests with ease!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you respect the role and the establishment. Plus, it sets the tone for the kind of service you’ll provide!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to track your progress and gives you a better chance of standing out. Don’t miss out on this opportunity to join our dynamic team at Hyatt!
We think you need these skills to ace Casual Waiter/Watiress
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Experience: Make sure to highlight any relevant experience in food and beverage service. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep it professional. Use clear language and check for typos – we want to see that you care about your application as much as we care about our guests!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to read what you’ve got to say.
How to prepare for a job interview at Hyatt Hotels Corporation
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and services offered at Hyatt Regency Birmingham. Being able to discuss specific dishes or drinks shows your genuine interest in the role and helps you stand out as a knowledgeable candidate.
✨Show Off Your Interpersonal Skills
As a Casual Waiter/Waitress, excellent interpersonal skills are key. During the interview, demonstrate your ability to connect with people by sharing examples of how you've provided great service in the past. This will highlight your welcoming nature and attentiveness.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, like dealing with difficult customers or upselling products. Think of specific examples from your previous experience that showcase your problem-solving skills and ability to maintain high service standards.
✨Emphasise Teamwork and Proactivity
Hyatt values team players who are proactive in their duties. Be ready to discuss how you've worked effectively in a team environment and taken initiative in your previous roles. This will show that you're not just looking for a job, but a career where you can grow and contribute.