At a Glance
- Tasks: Help manage daily spa operations and ensure guest satisfaction.
- Company: Join Hyatt, a global leader in hospitality with over 1150 hotels worldwide.
- Benefits: Enjoy 12 free hotel nights yearly, discounts for family, and continuous learning opportunities.
- Why this job: Be part of a diverse team that values individuality and career growth in a luxurious environment.
- Qualifications: Experience in spa management and knowledge of luxury spa operations required.
- Other info: Hyatt promotes a culture of empathy, respect, and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
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Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.
Duties and Responsibilities
- Assist in managing the day-to-day operations of the spa, ensuring a smooth and efficient workflow as well as high levels of guest engagement and satisfaction.
- Support with the hiring and supervision of spa colleagues. Assist in scheduling, performance evaluations, and providing ongoing training to ensure the team delivers excellent services.
- Monitor and manage spa inventory, including products, equipment, and supplies. Ensure that all necessary items are stocked and available, and coordinate orders and deliveries as needed.
- Assist in budgeting and financial management to support the overall financial health of the spa.
About You
Proven experience in spa management, demonstrating strong organizational and multitasking skills to support the Spa Director and ensure smooth spa operations. Possess extensive knowledge of luxury spa operations and treatments as well as having an excellent understanding of health and safety regulations.
Benefits of the Assistant Spa Manager Role
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt, ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this Assistant Spa Manager role and start your journey with Hyatt Hotels!
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Assistant Spa Manager employer: Hyatt Hotels Corporation
Contact Detail:
Hyatt Hotels Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa Manager
✨Tip Number 1
Familiarize yourself with the specific spa services and treatments offered at Park Hyatt London River Thames. Understanding their unique offerings will help you demonstrate your knowledge during the interview and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of Hyatt Hotels, especially those in spa management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Highlight your experience in managing teams and ensuring high levels of guest satisfaction. Be prepared to share specific examples of how you've successfully led a team in a spa or hospitality setting during your conversations with us.
✨Tip Number 4
Research the latest trends in luxury spa operations and health and safety regulations. Being knowledgeable about current industry standards will not only impress us but also show that you're committed to maintaining excellence in spa management.
We think you need these skills to ace Assistant Spa Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in spa management. Focus on your organizational skills, multitasking abilities, and any specific achievements that demonstrate your capability to support the Spa Director.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the spa industry and aligns with Hyatt's values of Empathy, Integrity, and Inclusion. Mention how your background and skills make you a great fit for the Assistant Spa Manager role.
Showcase Your Knowledge: In your application, emphasize your extensive knowledge of luxury spa operations and treatments. Discuss your understanding of health and safety regulations, as this is crucial for the role.
Highlight Team Management Experience: If you have experience in hiring, supervising, or training staff, be sure to include this in your application. Highlight any specific examples where you improved team performance or guest satisfaction.
How to prepare for a job interview at Hyatt Hotels Corporation
✨Show Your Passion for Spa Management
Make sure to express your enthusiasm for the spa industry and your commitment to providing exceptional guest experiences. Share specific examples from your past roles that highlight your passion and dedication.
✨Demonstrate Organizational Skills
Since the role requires strong organizational and multitasking abilities, prepare to discuss how you have successfully managed multiple tasks in previous positions. Use concrete examples to illustrate your skills in scheduling, inventory management, and team supervision.
✨Familiarize Yourself with Health and Safety Regulations
Given the importance of health and safety in spa operations, be ready to talk about your knowledge of relevant regulations. Highlight any training or certifications you have that relate to health and safety standards in the spa environment.
✨Align with Hyatt's Values
Research Hyatt's core values such as Empathy, Integrity, and Inclusion. During the interview, demonstrate how your personal values align with those of the company. Share experiences that reflect these values in your work.