At a Glance
- Tasks: Welcome guests, take orders, serve food, and ensure a fantastic dining experience.
- Company: Join Hyatt Regency London Blackfriars, a historic five-star hotel in the heart of London.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounts for family, free meals, and career growth opportunities.
- Other info: Experience a vibrant work culture while making travel more human and connected.
- Why this job: Be part of a diverse team that values your individuality and offers a rewarding hospitality career.
- Qualifications: Friendly, reliable, and passionate about customer service with strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’
About Hyatt Regency London Blackfriars: Hyatt Regency London Blackfriars is located next to Blackfriars Station in the heart of the City of London, within walking distance of St Paul’s Cathedral, Tate Modern and the South Bank. This Grade II listed five‑star hotel stands on the historic site of King Henry VIII’s Bridewell Palace and features 205 stylish guestrooms and suites along with versatile meeting and event spaces.
Duties & Responsibilities as a Waiter/Waitress:
- Greet and welcome guests in a friendly and professional manner
- Take food and drink orders accurately and relay them to the kitchen
- Serve meals and beverages promptly while maintaining service standards
- Ensure tables are clean, well‑presented, and properly set at all times
- Provide menu recommendations and answer customer questions confidently
- Handle payments and operate the till accurately
- Monitor guest satisfaction and address any concerns quickly
- Follow health, safety, and hygiene regulations at all times
About you: You are friendly, approachable, and passionate about providing excellent customer service. You thrive in a fast‑paced environment and work well as part of a team. With strong communication skills and attention to detail, you ensure every guest has a positive dining experience. You are reliable, well‑presented, and willing to go the extra mile for customers.
Just some of the benefits you will enjoy as a Waiter/Waitress:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever‑growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!
Next steps: Apply today for this Waiter/Waitress role and start your journey with Hyatt Hotels! Our family is always growing.
Waiter/Waitress employer: Hyatt Group
Hyatt Regency London Blackfriars is an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusion while providing employees with continuous learning and development opportunities. Located in the heart of London, this historic five-star hotel not only provides competitive benefits such as complimentary hotel stays and free meals on duty but also fosters a sense of 'ohana' or family among its staff, ensuring every team member feels valued and supported in their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the company culture before your interview. Since Hyatt values ‘ohana, or family, show that you understand and appreciate this spirit. Share a personal story that reflects your own commitment to teamwork and hospitality.
✨Tip Number 2
Practice your communication skills! As a waiter/waitress, you'll need to interact with guests confidently. Role-play with a friend or family member to get comfortable with taking orders and answering questions about the menu.
✨Tip Number 3
Dress to impress for your interview! First impressions matter, especially in hospitality. Make sure you look well-presented and professional, reflecting the high standards of Hyatt.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Hyatt family. Don’t forget to highlight your passion for customer service!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Waiter/Waitress role. Highlight any relevant experience you have in customer service or working in fast-paced environments. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to get your message across without fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Hyatt Group
✨Know Your Hawaiian Culture
Since the role is in a hotel that values Hawaiian culture, make sure you brush up on what ‘ohana means. Understanding and expressing this spirit during your interview will show that you’re not just looking for a job, but that you genuinely care about the environment you'll be working in.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond for a guest. This will demonstrate your passion for hospitality and your ability to thrive in a fast-paced environment.
✨Practice Your Communication
As a waiter/waitress, strong communication skills are key. During the interview, practice clear and confident communication. You might even want to role-play taking orders or making recommendations to show how you would interact with guests.
✨Dress to Impress
First impressions matter! Make sure you arrive well-presented and dressed appropriately for the interview. This reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
