At a Glance
- Tasks: Welcome guests and provide exceptional service in a luxury bar lounge.
- Company: Park Hyatt London River Thames, a leader in luxury hospitality.
- Benefits: Enjoy 12 free hotel nights, discounts, free meals, and health plans.
- Other info: Opportunities for continuous learning and career growth across Hyatt.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: Previous experience in a luxury environment is preferred.
The predicted salary is between 22000 - 26000 £ per year.
Overview
Park Hyatt London River Thames, located along the River Thames, offers luxury hospitality with iconic design and curated experiences.
The hotel features multiple dining venues, a wellness floor with an indoor pool and spa, a grand ballroom, and several meeting spaces for events.
Responsibilities
- Welcome and greet bar guests warmly to create a hospitable atmosphere.
- Provide memorable and professional service, delivering prompt experiences for guests.
- Familiarise yourself with bar menus and special offers, maintaining efficient communication with the team.
- Adhere to departmental standard operating procedures to uphold service levels.
- Ensure compliance with food safety and health and safety regulations.
About you
- Previous experience in the same or a similar role in a luxury environment is desired.
Benefits
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt for you, and your family and friends, from day one.
- Uniform provided and laundered complimentary.
- Free meals on duty in our colleague restaurant.
- HSF Health Plan and Headspace membership with access to an Employee Assistance Programme.
- 50% discount on food and beverages when dining as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities with a clear career path across Hyatt Hotels worldwide.
At Hyatt, our purpose is to care for people so they can be their best, guided by the values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing.
Waiter/ess - Bar Lounge employer: Hyatt Group
Hyatt Group is an excellent employer, offering a vibrant work culture at the prestigious Hyatt Regency London – The Churchill. Employees benefit from generous perks such as complimentary hotel stays and discounts, alongside robust opportunities for professional growth and development in the hospitality industry. Join us to be part of a team that values exceptional guest experiences and fosters a supportive environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess - Bar Lounge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hyatt Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hyatt Group
Don't be shy about reaching out to Hyatt Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/ess - Bar Lounge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hyatt Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hyatt Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
