At a Glance
- Tasks: Manage linen operations and support housekeeping in a vibrant hotel environment.
- Company: Join Hyatt, a global leader in hospitality with a supportive culture.
- Benefits: Enjoy discounted stays, free meals, and continuous learning opportunities.
- Other info: Great career growth potential in a dynamic hospitality setting.
- Why this job: Flexible hours let you earn extra money while developing new skills.
- Qualifications: Reliability, teamwork, and a positive attitude are key; experience is a plus.
The predicted salary is between 11.7 - 14.3 £ per hour.
Salary: Competitive Salary + Service Charge
At Hyatt, there’s a home for every stage of your career. With flexi hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didn’t know existed.
Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours.
About Hyatt Regency London – The Churchill
Hyatt Regency London – The Churchill is located in the prestigious Marylebone area of London’s West End, overlooking the gardens of Portman Square and just moments from Oxford Street and Hyde Park. Inspired by the legacy of Sir Winston Churchill, the hotel reflects a sense of British heritage and timeless style. The hotel features 440 elegant guestrooms including 50 suites, along with 11 versatile meeting and event spaces hosting a wide range of corporate events and social occasions. Dining experiences include seasonal British dishes and Afternoon Tea at The Montagu Kitchen and cocktails at the stylish Churchill Bar & Terrace. Colleagues work in a vibrant hospitality environment welcoming both international business travellers and leisure guests to one of London’s most sought after neighbourhoods.
Duties and responsibilities related to the Steward - Flexi Hours role:
- Manage the receipt, storage, organisation, and distribution of clean linen across hotel operations.
- Maintain the cleanliness, order, and presentation of linen rooms, storage areas, chemical rooms, and other back-of-house spaces.
- Accurately count, track, and record clean, soiled, and rejected linen to support stock control and minimise losses.
- Assist with linen ordering processes and ensure appropriate stock levels are maintained at all times.
- Deliver guest requests promptly, including extra beds, baby cots, and other items required to enhance the guest experience.
- Support room conversions, furniture movements, and special housekeeping projects as required.
- Identify and report maintenance issues, safety concerns, and equipment faults within housekeeping service areas.
- Work collaboratively with the wider hotel team to support housekeeping, public area cleaning, and operational requirements where needed.
About you:
You are a reliable, proactive, and organised individual who takes pride in maintaining high standards and supporting a busy operation. Previous experience in housekeeping, hospitality, logistics, or a similar role is advantageous, with hotel experience beneficial but not essential. You have good attention to detail, can manage physical tasks safely and efficiently, and are comfortable working in a fast-paced environment. A positive attitude, strong teamwork skills, and a commitment to delivering excellent service are essential, as is the ability to follow health and safety procedures and maintain accurate records.
Benefits you will enjoy as a Steward - Flexi Hours:
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Steward - Flexi Hours employer: Hyatt Group
Hyatt Group is an excellent employer, offering a vibrant work culture at the prestigious Hyatt Regency London – The Churchill. Employees benefit from generous perks such as complimentary hotel stays and discounts, alongside robust opportunities for professional growth and development in the hospitality industry. Join us to be part of a team that values exceptional guest experiences and fosters a supportive environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Steward - Flexi Hours
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hyatt Group and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Steward - Flexi Hours
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hyatt Group that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hyatt Group.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hyatt Group get a sense of who you are beyond your experience!
How to prepare for a job interview at Hyatt Group
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hyatt Group and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
