At a Glance
- Tasks: Keep public areas spotless and welcoming for guests and colleagues.
- Company: Join a leading hotel brand known for its exceptional service.
- Benefits: Enjoy discounted stays, free meals, and career growth opportunities.
- Other info: Flexible hours and a supportive work environment await you.
- Why this job: Be part of a team that creates memorable experiences for guests.
- Qualifications: Attention to detail and a passion for cleanliness are key.
The predicted salary is between 10 - 12 £ per hour.
Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours.
Duties and responsibilities related to the Housekeeping Public Area Attendant – Flexi Hours role:
- Maintain exceptional cleanliness and presentation standards across all public areas, ensuring a welcoming and polished environment for guests and colleagues at all times.
- Carry out routine and deep cleaning tasks in lobbies, corridors, restrooms, meeting spaces and back‑of‑house areas, addressing issues proactively and efficiently.
- Monitor the condition of public‑area furnishings, fixtures and equipment, reporting maintenance needs promptly to support a safe and well‑maintained hotel environment.
- Support guest experience by responding to public‑area cleaning requests and ensuring all spaces remain tidy, stocked and ready for use throughout the day.
- Uphold hotel policies by correctly handling lost property, following health and safety procedures and maintaining compliance with fire and security standards.
- Ensure all cleaning tools, machinery and supplies are used safely, stored correctly and kept in good working order.
- Collaborate with other departments, including F&B and Guest Services, to maintain shared spaces and contribute to a seamless guest journey.
- Assist with special cleaning projects, seasonal tasks or operational needs such as linen support, ensuring flexibility and teamwork across the department.
About you:
We are seeking a reliable and detail‑focused Public Area Attendant with a strong commitment to maintaining exceptional cleanliness and presentation standards across all guest‑facing and back‑of‑house spaces. Previous experience in a similar role, particularly within a hotel or hospitality environment, is highly advantageous. The ideal candidate will take pride in creating a welcoming atmosphere, work efficiently across a variety of public areas, and collaborate confidently with other departments to support a seamless and personalised guest experience throughout the hotel.
Benefits you will enjoy as a Public Area Attendant – Flexi Hours:
- Discounted hotel stays across Hyatt, not just for you but also for your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
Public Area Attendant- Flexi Hours employer: Hyatt Group
Hyatt Regency London Olympia is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and growth. As part of a new landmark hotel in a dynamic neighbourhood, employees enjoy unique benefits such as 12 complimentary nights at Hyatt Hotels worldwide, continuous learning opportunities, and a supportive environment that empowers them to thrive in their careers. Join us to be part of a team that values integrity, respect, and inclusion while delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Attendant- Flexi Hours
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hyatt Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hyatt Group
Don't be shy about reaching out to Hyatt Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Public Area Attendant- Flexi Hours
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hyatt Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hyatt Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
