At a Glance
- Tasks: Assist in wine inventory, support senior sommeliers, and deliver exceptional guest service.
- Company: Great Scotland Yard Hotel, a luxury hotel in the heart of Westminster.
- Benefits: 12 complimentary nights at Hyatt, discounted stays, free meals, and continuous learning opportunities.
- Other info: Enjoy a dynamic work environment with clear career progression across Hyatt Hotels.
- Why this job: Join a passionate team and enhance your wine knowledge in a historic luxury setting.
- Qualifications: WSET Level 2 preferred, with a love for hospitality and excellent communication skills.
The predicted salary is between 30000 - 32450 £ per year.
Overview
Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster.
The hotel features 151 guestrooms and suites and blends historic character with contemporary design.
Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London.
Duties and responsibilities
- Assist in storing and organising wine inventory, ensuring proper handling and rotation.
- Support senior sommeliers during service, helping with wine presentation and pouring.
- Take part in wine tastings and training sessions to develop basic wine knowledge and service skills.
- Help prepare wine for events, menus, or pairings under the guidance of the sommelier team.
- Assist with setting up and clearing wine service areas, ensuring cleanliness and organisation.
- Deliver exceptional, personalised service to all guests, ensuring a memorable dining experience.
- Demonstrate strong knowledge of menus, ingredients, and beverages to confidently guide guests and make recommendations.
- Assist with restaurant service and ensuring a seamless dining experience throughout service.
- Prepare and maintain restaurant set-ups, side stations and service areas, while ensuring tables are impeccably presented at all times.
- Clear and reset tables efficiently, maintain cleanliness of glassware and equipment, and contribute to the smooth running of daily operations.
- Proactively identify opportunities to upsell and maximise revenue while enhancing the guest experience.
- Monitor guest satisfaction throughout service, responding promptly to requests and resolving any concerns effectively.
- Maintain high standards of cleanliness, presentation, and organisation within the restaurant and service areas.
- Work collaboratively with the wider team to ensure smooth daily operations and excellent service delivery.
Qualifications / About you
We are looking for a passionate and service-driven individual with a genuine love for hospitality.
WSET Level 2 (or equivalent) and prior experience in a fine dining restaurant or luxury hotel is highly desirable.
Previous experience in a similar role within a restaurant or hotel environment is advantageous.
You will have excellent communication skills, a proactive attitude, and the ability to remain calm under pressure while delivering outstanding guest experiences.
A strong team spirit, attention to detail, and commitment to high standards are essential.
Benefits you will enjoy as a Junior Sommelier
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant
- Headspace membership and access to our Employee Assistance Programme
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Continuous learning and development opportunities with clear career progression pathways across Hyatt Hotels worldwide
- Next steps
Apply today for this Junior Sommelier role and start your journey with Hyatt Hotels!
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Junior Sommelier in London employer: Hyatt Group
Hyatt Group is an excellent employer, offering a vibrant work culture at the prestigious Hyatt Regency London – The Churchill. Employees benefit from generous perks such as complimentary hotel stays and discounts, alongside robust opportunities for professional growth and development in the hospitality industry. Join us to be part of a team that values exceptional guest experiences and fosters a supportive environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Sommelier in London
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like Hyatt Group.
We think you need these skills to ace Junior Sommelier in London
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at Hyatt Group and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at Hyatt Group!
How to prepare for a job interview at Hyatt Group
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at Hyatt Group. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at Hyatt Group. Your motivation can often outweigh experience, so let that passion shine through!
