At a Glance
- Tasks: Lead and innovate the hotel's food and beverage experiences, ensuring exceptional service.
- Company: Join the luxury Great Scotland Yard Hotel, part of Hyatt's Unbound Collection.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, and free meals on duty.
- Other info: Be part of a supportive culture that values growth and individuality.
- Why this job: Shape memorable dining experiences in a vibrant, historic London setting.
- Qualifications: Proven leadership in hospitality with a flair for creativity and marketing.
The predicted salary is between 25556 - 31235 £ per year.
Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour. Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London.
About Great Scotland Yard’s Food & Beverage Offering: Great Scotland Yard Hotel is home to some of London’s most distinctive Food & Beverage experiences. The successful candidate will oversee the hotel’s exceptional outlets, including two uniquely curated bars — The 40 Elephants, specialising in signature cocktails, and Sibín, showcasing whiskies from around the world. The hotel is also home to Ekstedt at The Yard, where Michelin‑starred chef Niklas Ekstedt brings Scandinavian cooking techniques to life using the finest seasonal British ingredients.
The Role: As Food & Beverage Manager, you will lead the strategic and operational direction of the hotel’s restaurants, bars, and events offering, continuously evolving the food and beverage concepts and ensuring every experience reflects the individuality, creativity, and luxury positioning of Great Scotland Yard Hotel. This is a highly visible role for a passionate hospitality leader who thrives in experience‑led luxury environments and understands how to create energy, reputation, and commercial success through exceptional Food & Beverage delivery.
- Lead all Food & Beverage operations, ensuring exceptional service and memorable guest experiences across all outlets.
- Drive commercial performance through revenue growth, cost control, forecasting, and menu optimisation.
- Inspire, coach, and develop a high‑performing team aligned with Hyatt’s culture and values.
- Maintain a strong operational presence during key service periods to ensure seamless execution and service excellence.
- Collaborate with Marketing to create innovative activations, events, and guest experiences that strengthen brand visibility.
- Continuously review market trends, guest feedback, and competitor activity to keep concepts dynamic and commercially competitive.
- Ensure full compliance with brand standards, financial procedures, licensing regulations, and health & safety requirements.
- Foster a culture of collaboration, accountability, and personalised hospitality across all Food & Beverage teams.
About You: We are looking for a highly commercial, creative, and hands‑on Food & Beverage leader who can reposition and elevate the hotel’s F&B offering into a destination for both hotel guests and the wider London market. This individual must have a strong understanding of the competitive Central London hospitality scene and demonstrate the ability to create innovative activations, partnerships, and experiences that drive significant outside guest traffic into the hotel. The ideal candidate will be a dynamic operator with a strong marketing and PR mindset — someone capable of building meaningful collaborations with suppliers, brands, and local partners to create relevant happenings, events, and social experiences that generate visibility, energy, and revenue across all outlets. They should have a proven ability to elevate brand presence through strong social media engagement, marketing initiatives, and strategic partnerships, while ensuring each outlet has a clearly distinguished positioning and identity.
Beyond commercial performance, we are seeking someone deeply focused on guest experience and service excellence, with the ability to elevate standards in alignment with Forbes expectations. The successful candidate must understand luxury hospitality, have exceptional attention to detail, and create memorable experiences that resonate with both hotel guests and the white‑collar Central London audience we aim to attract. While strong financial acumen and the ability to manage a P&L remain essential, the emphasis is equally on creativity, innovation, and leadership presence. The calibre of candidate required must be exceptionally strong — someone capable of inspiring teams, driving accountability, and leading with a nimble, humble, and hands‑on management style. They must be visible within the operation, highly collaborative, and able to foster a culture of excellence, energy, and continuous improvement across the F&B division.
Benefits you will enjoy as Food & Beverage Manager:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Food & Beverage Manager in London employer: Hyatt Group
Hyatt Group is an excellent employer, offering a vibrant work culture at the prestigious Hyatt Regency London – The Churchill. Employees benefit from generous perks such as complimentary hotel stays and discounts, alongside robust opportunities for professional growth and development in the hospitality industry. Join us to be part of a team that values exceptional guest experiences and fosters a supportive environment for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hyatt Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hyatt Group
Don't be shy about reaching out to Hyatt Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hyatt Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hyatt Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
