Assistant Outlet Manager in London

Hyatt is a place of learning – similar to a university. The company offers many ways for me to learn and grow, both professionally and personally. At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

Duties and responsibilities related to the Assistant Outlet Manager role:

• Supervises the day-to-day functioning of all restaurant employees, facilities, sales and costs.
• Supervises, co-ordinates and directs the prompt, efficient and courteous service of food and beverages in the restaurant.
• Establishes and maintains effective employee relationships.
• Conducts, under the guidance of the Restaurant Manager, functions such as interviewing, hiring, employee orientation, on-the-job performance, coaching, counselling and suspension if necessary to ensure appropriate staffing and productivity.
• Conducts pre-shift briefings and maintains liaison with The Head Chef.
• Participates in service as necessary in accordance with the requirements and practices of the restaurant.
• Ensures restaurant grooming and appearance standards are met at all times.
• Assists in administration work as required by the Restaurant Manager.
• Performs related duties and special projects as assigned.
• Sets up and carries out training of all staff at all levels, under the guidance of the Restaurant Manager.

About You:

You bring solid experience in hotel food & beverage operations, ideally within a premium or lifestyle environment. Highly organised and confident in a fast-paced setting, you balance hands-on service with strong operational oversight. With a guest-first mindset, you ensure every interaction reflects the outlet’s standards. Your leadership style is supportive and consistent, enabling you to guide, motivate, and develop your team while maintaining high levels of quality, efficiency, and attention to detail.

Benefits of the Assistant Outlet Manager role include:

• 12 complimentary nights a year across Hyatt Hotels worldwide.
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free Meals on duty in our colleague restaurant.
• Uniform provided and laundered complimentary.
• Headspace membership and access to our Employee Assistance Programme.
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Assistant Outlet Manager role and start your journey with Hyatt Hotels! Our family is always growing. Want to be in the know?